What are my shipping options? Do you offer overnight or expedited shipping?
Orders under $48.99 will not qualify for free shipping. If your order is under $48.99, Standard shipping costs $3.99 and Expedited shipping costs $12.00. Orders over $49.00 will qualify for free shipping. Order subtotal must be minimum $49.00 to qualify for free shipping.
All Canadian orders are shipped at no cost you via International Economy, which generally takes five to seven days.
Replacements may require an extra 24-48 hours processing time.
When will my order ship?
Most orders ship within 24-48 hours at which point you will receive shipment tracking information.
When will I receive my order if I select Overnight Delivery on Thursday afternoon or Friday?
After your order ships, Standard shipping usually arrives in 3-5 business days and Expedited shipping usually arrives in 1-3 days.
Click here to learn more about tracking your order.
Can I cancel my order/change a delivery address?
Contact customer service by clicking on the chat bubble on this page within 50 minutes of placing your order to cancel it or change the delivery address.
After 50 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the item is delivered and then return it for a full refund.
Click here to learn about returning an order.
Can I add or remove items from an existing order?
Unfortunately, we cannot modify an order once it has been placed. We offer a 30-day no-questions-asked return policy if you'd like to return any unwanted products once they've been delivered.
Where do these shipping policies apply?
These policies only apply within the United States. If you are not in the United States, you can see Ring’s international Shipping and Return policies at the following addresses:
Shipping and Returns - International
UK
Please review the Delivery & Return policies for UK here:
https://en-uk.ring.com/pages/delivery-and-returns
Nordics (Sweden, Denmark, Finland)
Please review the Delivery & Return policies for Sweden, Denmark, and Finland here:
https://se-en.ring.com/pages/delivery-and-returns
Oceania
Please review the Delivery & Return policies for Australia here:
https://au-en.ring.com/pages/delivery-and-returns
Please review the Delivery & Return policies for New Zealand here:
https://nz-en.ring.com/pages/delivery-and-returns
Rest of Europe
Please review the Delivery & Return policies for the rest of Europe here:
https://eu.ring.com/pages/delivery-and-returns
Rest of the World
If my country is not in the previous list of countries can I still order Ring products?
Unfortunately, we only ship to the countries mentioned below:
United States
Canada
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Saudi Arabia
Slovakia
Slovenia
South Africa
Spain
Sweden
United Arab Emirates
United Kingdom
Australia
New Zealand
