If you own an Amazon Echo Spot or an Amazon Echo Show you can now initiate two-way communication through your Echo to any Ring doorbell or security camera. The following article will answer frequently asked questions about using two-way communication through the Amazon Echo and Ring.
Two-way communication is supported on Amazon Echo Spot and Echo Show devices. Any Ring doorbell or security camera can be configured for two-way communication.
To start using two-way communication, just say "Alexa, answer [camera or doorbell name]" or "Alexa, talk to [camera or doorbell name]."
You can also enter a Live View by saying "Alexa, show me [camera or doorbell name]." If you wish to speak, you can unmute that mike to start a conversation.
Two-way communication is currently only available in the United States. When the feature is available in other areas, Ring will announce it through Ring.com and via the Ring app.
When a motion alert is triggered on your Ring device, your Amazon Echo will flash yellow, send an audible chime and announce that someone is at the front door (or back door/side yard/etc. depending on what you've named your Ring device.)
Note: If you have multiple Echo devices, all of the devices will make the announcement. This can be adjusted through the Alexa app on your mobile device.
You cannot disable two-way communication, but you can say "Alexa, show me the [camera or doorbell name]" which will show you the front door without turning the microphone on.
No. In order to use two-way communication with a Ring device through a mobile device, you will have to use the Ring app.
No. Only one Alexa-enabled device will be able to connect to a Ring camera/doorbell at a time. If another Echo device tries to connect to the camera/doorbell when a conversation is in progress, they will receive a message that says "I'm unable to connect. [camera or doorbell name] is currently busy."