Ring Alarm and professional monitoring are available in all provinces in Canada except Quebec. The following article answers many of the frequently asked questions about Ring Alarm and Ring services in Quebec.
Is the Ring Alarm available in Quebec?
No. The Ring Alarm product is not currently available in Quebec. Quebec neighbors can, however, purchase a Ring Protect plan for other Ring products in Quebec with all of the benefits except professional monitoring services. At this time Ring is unable to offer professional monitoring in Quebec.
Is Ring Customer Support available in Quebec?
Yes. Except for professional monitoring, all other benefits and services from Ring are available with the purchase and self-monitoring of a Ring Alarm including full Customer Support.
What is professional monitoring?
Professional monitoring is a service offered by Ring Alarm. If you've enrolled in professional monitoring and there is a break-in, the monitoring center will reach out to you and your emergency contacts. If it's a real emergency, they can request police, fire, and medical emergency help to your Ring Alarm location.
At this time, professional monitoring is unavailable in Quebec.
Is Ring working to make professional monitoring available in Quebec?
Not at this time.
Do I need a license or permit for Ring Alarm in Quebec even if it doesn't use professional monitoring?
Just as in the rest of Canada, the permit requirements in Quebec will vary from town to town. Some may require a permit for a Ring Alarm even if it's self-monitored. The best way to find out what the requirements are in your area is to reach out to local law enforcement or your municipal government.