Ring Alarm and professional monitoring are available in Canada! Ring welcomes our new Canadian neighbors and pledges to give them the same superior quality and service our products are known for. The following article answers many of the frequently asked questions about Ring Alarm and Ring services in Canada.
Will Ring Alarm and professional monitoring services be available in my province or town?
Yes. With the exception of Quebec, Ring Alarm products and related services will be available in every Canadian province and be usable in any town in the country.
Where are Ring Alarm products available in Canada?
Ring Alarm is available on Ring.com, Bestbuy.com, and at Best Buy retail stores.
Does "Ring Alarm services" include professional monitoring for my Ring Alarm system?
Yes. With the exception of Quebec, Ring is fully licensed to provide professional monitoring services for Ring Alarm systems in Canada. Professional monitoring services are available as a feature for neighbors who are subscribed to the Ring Protect Plus plan.
Do I have to sign up for the Ring Protect Plus plan?
No. The Ring Protect Plus plan is completely optional and may be canceled at any time. However, without a Ring Protect Plus plan, your Ring Alarm System will only send alerts to your smartphone and/or email and will not call authorities. In addition, without a Protect plan, Ring videos will not be recorded and saved to your account and you will only be able to view your camera’s live video feed.
What is "professional monitoring" and why do I want it for my Ring Alarm system?
Professional monitoring is a service offered by Ring Alarm. If you've enrolled in professional monitoring and there is a break-in, the monitoring center will reach out to you and your emergency contacts. If it's a real emergency, they can request police, fire, and medical emergency help to your Ring Alarm location.
At this time, professional monitoring is unavailable in Quebec.
Do I need a license or permit to use a Ring Alarm in Canada?
As in the United States, the laws concerning necessary permits or licenses vary from province to province and town to town. The best way to learn about the permit or license requirements in your area is to reach out to your local law enforcement or municipal government.