Stick Up Cam Wired FAQ

What is Ring Stick Up Cam Wired?

Ring Stick Up Cam Wired is a security camera that can be used both indoors and outdoors to bolster the ring of security around your home. Ring Stick Up Cam features advanced motion detection, 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle. ƒ

How does the new Stick Up Cam Wired differ from the original Stick Up Cam?

The new indoor/outdoor security cameras are the second generation of the original Stick Up Cam. Stick Up Cam Wired offers advanced motion detection, 1080p full HD resolution, and a wide viewing angle. The Stick Up Cam Wired is powered via PoE or micro-USB.

Why should I choose Stick Up Cam Wired or Stick Up Cam Battery?

Stick Up Cam Battery is for those who want to place the security camera in areas that may not have power easily available. Stick Up Cam Wired is for neighbors who have more power options available and want even more customizable motion detection features.

Product Specs

 

What comes in the box?

  • Ring Stick Up Cam Wired Unit
  • Base Cover
  • Base Pad
  • Stand and wall mount accessories
  • Installation tools and hardware
  • Indoor Micro-USB power supply and cables
  • User manual & quick-start guide
  • Security Sticker

What are the specs of the Ring Stick up Cam Wired?

  Ring Stick Up Cam Wired
Camera Resolution 1080p
Field of View 150 degrees horizontal, 155 degrees diagonal
Power Supply Power over Ethernet or via micro-USB adapter
Connectivity 2.4Ghz or 5.0Ghz Wireless B/G/N, Ethernet
Compatible Networks WiFi: 2.4 GHz 802.11 b/g/n
POE: 802.3af
Audio Specs 12 x 25 x 4.85mm H Speaker and one Omni-directional microphone
System Requirements iOS 9.1x or later, Android 5.0 or later
Size 2.36 in. x 3.82 in. x 2.36 in. (without stand)
Compatability & Usage

 

Can I use Ring Stick Up Cam Wired inside?

Yes. The Ring Stick Up Cam Wired is an indoor/outdoor camera, so it can be mounted indoors.

Can I use my own micro-USB cable to extend the range of Ring Stick Up Cam?

No. Use the included outdoor power supply to extend the range of the Stick Up Cam Wired.

Is Ring Stick Up Cam Wired weatherproof?

Yes. Stick Up Cam Wired is weather-resistant with an IP rating of IPX5. It was designed to work at temperatures ranging from -5 to 120 degrees Fahrenheit (-20 to 48.5 degrees Celsius).

Does the Stick Up Cam Wired use a proprietary PoE?

No. Any POE that meets the IEEE 802.3af (PoE) and IEEE 802.3at (PoE+) standard will work.

 

Internet Requirements 

 

What Wi-Fi networks are Ring Stick Up Cam Wired compatible with?

Ring Stick Up Cam is compatible with b/g/n Wi-Fi networks operating on 2.4 GHz or 5 GHz frequencies. 

What is the recommended Internet speed for Ring Stick Up Cam Wired?

Requires a minimum upload speed of 1Mbps, but 2Mbps is recommended for optimal performance.

Data Usage and Recording Plans

 

Does Stick Up Cam Wired use data all the time or just when it's activated?

Ring Stick Up Cam Wired will only use data when it’s activated by an event or when you access Live View via the Ring app. If Ring Stick Up Cam Wired doesn’t detect motion or isn’t activated with the app, it only uses minimal data.

Does Ring Stick Up Cam Wired keep footage for later review?

It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect Plan.

Installation

 

Where can I mount Ring Stick Up Cam Wired?

Ring Stick Up Cam Wired can be mounted indoors or out, it can sit on its own stand or be mounted to a wall or ceiling, but works best when approximately nine feet off the ground.

How do I aim Ring Stick Up Cam Wired?

The Ring Stick Up Cam Wired can be adjusted to monitor areas around your home. 

 

Purchases, Refunds, and Warranties

 

Where can I order Ring Stick Up Cam Wired?

The Ring Stick Up Cam Wired is available on Ring.com and at Best Buy, Lowes, Costco, and many other fine retailers.

Does Ring Stick Up Cam Wired have a warranty?

Yes, a 1-year parts and labor and lifetime purchase protection.  

Click here For more information on Ring's Limited Warranty and Purchase Protection Plan. 

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Stick Up Cam Wired?

If stolen, we will replace it for free. Simply send a copy of the police report to theft@ring.com and we’ll ship you a replacement Cam.

Click here for more information on Ring's theft policy. 

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