Stick Up Cam Battery FAQ

What is Ring Stick Up Cam Battery?

Ring Stick Up Cam Battery is a security camera that can be used both indoors and outdoors to bolster the ring of security around your home. Ring Stick Up Cam Battery features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle. 

How does the new Stick Up Cam Battery differ from the original Stick Up Cam?

The new indoor/outdoor security cameras are the second generation of the original Stick Up Cam.  Stick Up Cam Battery offers 1080p full HD resolution and a wide viewing angle. 

Why should I choose Stick Up Cam Battery or Stick Up Cam Wired?

Stick Up Cam Battery is for those who want to place the security camera in areas that may not have power easily available. Stick Up Cam Wired is for neighbors who have more power options available and want even more customizable motion detection features.

Product Specs

 

What comes in the box?

  • Ring Stick Up Cam Battery Unit
  • Base Cover
  • Base Pad
  • Stand and wall mount accessories
  • Installation tools and hardware
  • Ring rechargeable battery and micro-USB cable for charging
  • User manual & quick-start guide with QR code
  • Security Sticker

What are the specs of the Ring Stick up Cam Battery?

  Ring Stick Up Cam Battery
Camera Resolution 1080p
Field of View 115 degrees horizontal, 135 degrees diagonal
Battery Life/Charge Time Three to six months depending on usage. Charges in five to 10 hours.
Connectivity 2.4GHz Wireless B/G/N
Connection Speed Requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance
Audio Specs 15mm H x 40mm W x 18mm D Speaker and one Omni-directional microphone
System Requirements iOS 9.1x or later, Android 5.0 or later
Size 2.36 in. x 3.82 in. x 2.36 in. (without stand)
Compatability & Usage

 

Can I use Ring Stick Up Cam Battery inside?

Yes. The Ring Stick Up Cam is an indoor/outdoor camera, so it can be mounted indoors.

 

Is Ring Stick Up Cam Battery weatherproof?

Yes. Stick Up Cam is weather-resistant with an IP rating of IPX5. It was designed to work at temperatures ranging from -5 to 120 degrees Fahrenheit (-20 to 48.5 degrees Celsius).

 

 

Internet Requirements 

 

What Wi-Fi networks are Ring Stick Up Cam Battery compatible with?

Ring Stick Up Cam is compatible with b/g/n Wi-Fi networks operating on 2.4 GHz frequencies. 

What is the recommended Internet speed for Ring Stick Up Cam Battery?

Requires a minimum upload speed of 1Mbps, but 2Mbps is recommended for optimal performance.

Data Usage and Recording Plans

 

Does Stick Up Cam Battery use data all the time or just when it's activated?

Ring Stick Up Cam will only use data when it’s activated by an event or when you access Live View via the Ring app. If Ring Stick Up Cam doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does Stick Up Cam Battery keep footage for later review?

It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect Plan.

Installation

 

Where can I mount Ring Stick Up Cam Battery?

Ring Stick Up Cam can be mounted anywhere indoors or out, it can sit on its own stand or be mounted to a wall or ceiling, but works best when approximately five to seven feet off the ground.

How do I aim Ring Stick Up Cam Battery?

The Ring Stick Up Cam can be adjusted to point in any direction to monitor areas around your home. 

 

Purchases, Refunds, and Warranties

 

Where can I order Ring Stick Up Cam Battery?

The Ring Stick Up Cam Battery is available on Ring.com and at many fine retailers.

Does Ring Stick Up Cam Battery have a warranty?

Yes, a 1-year parts and labor and lifetime purchase protection.  

Click here For more information on Ring's Limited Warranty and Purchase Protection Plan. 

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Stick Up Cam Battery?

If stolen, we will replace it for free. Simply send a copy of the police report to theft@ring.com and we’ll ship you a replacement Stick Up Cam Battery.

Click here for more information on Ring's theft policy. 

Was this article helpful?
33 out of 150 found this helpful

Send Feedback