Setting Up and Changing Your Alarm Access Code

One of the most important pieces of information you'll need to use when working with your Alarm is your four digit access code. This article will explain what an access code is, how to create one, change one, and give one to others when providing access to your system. 

What is an Access Code?

An access code is a unique four-digit number that's assigned to a particular individual. In order to access any of the functions of your Alarm system, you will be prompted to enter your access code. Every person granted access to the Alarm system whether as an Owner or a Shared User must have their own unique four-digit access code. 

Creating an Owner's Access Code

Creating an Owner's access code is a two-step process.

  • The Alarm Owner must first set up their Alarm Base Station. Click here for information on setting up your Base Station.
  • Once the Base Station is set up, the Owner must attach their devices to the Base Station - specifically their Keypad. To add your Keypad to your Base Station, simply plug in your keypad and it will automatically add itself to the Base Station. 

Once your Keypad is set up, you will be prompted to create a four-digit Owner's access code. Note that you will need to enter your new access code twice before saving. 

Setting up a Shared User's Access Code

Shared Users (Users with limited access to the system) are invited to the system on behalf of the Owner. In order to add a user do the following: 

  • In the Ring app, open the menu.
  • Make sure you’re on the right Location setting, then tap Users.
  • Tap the "+" symbol in the upper right corner of the screen.
  • Enter the email address of the person you wish to extend an invitation to (each User must have a separate email address.)
    • Note: If a User already has a Ring account, they will automatically show up as a Shared User.
    • Note: If the potential Shared User does not have a Ring account, they will receive an invitation to create an account.
  • Tap "Send Invite."

Once you have sent the invitation, you will be prompted to create a four-digit access code for the Shared User. Like all access codes, the four-digit code selected for the Shared User must be unique. Once selected, the code will have to be relayed to the Shared User verbally.

Changing or Resetting an Access Code

Although all Users can have access codes, an Owner is the only user who can edit or change an access code.

To change or Reset an access code:

  • In the Ring app, open the menu.
  • Make sure you’re on the right Location, then tap Location Settings.
  • Tap Users.
  • Tap the User that you would like to change.
  • Tap Personal Access Code.
  • Enter a four-digit code, then re-enter the code.
  • Tap Save.

Note: Access Codes are never revealed in the Ring App, so if a Shared User forgets his or her access code, he or she will need to ask the Owner to reset the code.  

Was this article helpful?
84 out of 165 found this helpful

Send Feedback