How to Completely Reset Your Alarm Devices

If you ever find it necessary to do a factory reset on any of the devices that make up your Ring Alarm system, this article will walk you through the process.


Ring Alarm devices are the things you'll use to set up your Ring of Security around your home. They consist of the following: 

  • Contact Sensor: Contact sensors are two-part devices connected by a strong magnetic field. They are placed on doors or windows. When the alarm system is armed, they will trigger an alarm as soon as their magnetic contact is broken by the door or window opening. 
  • Motion Detector: A motion detector is a device that uses Passive Infrared scanning (PIR) to detect unauthorized heat and motion to set off the alarm. 
  • Keypad: Your keypad is used to arm and disarm the system and place it into various security modes.
  • Range Extender: As its name would imply, the range extender is used to extend the range of the Z-Wave network that the Ring Alarm Base Station uses to communicate with its connected devices. 
  • The Base Station The Base Station is the central processor that controls all communication between your devices. 

Factory Reset

To factory reset your device, find it in the list below and follow the instructions: 

  • Contact Sensor:
    • Remove the cover from the device.
    • Remove the battery from the device. 
    • Press and hold the tamper button (found near the antenna).
    • Insert the battery while holding the tamper button.
      • The LED light will flash. Hold the button until the LED light stops flashing.
    • Put the cover back on the device. 
  • Motion Detector 
    • Press and hold the reset button found under the pinhole on the back of the device.
      • A paperclip works well.
    • The LED of the sensor should begin blinking. Hold the  button down until the blinking stops
    • Remove the cover from your motion sensor. 
    • Remove the battery.
    • Place the battery back in the device.
    • Put the cover back on the device. 
  • Keypad
    • With the keypad plugged in, press and hold the number "5" key. 
    • Press the reset button found under the pinhole on the back of the device.
      • A paperclip works well.
      • Do not release the "5" key.
    • The keypad will light up the ring briefly, then the network icon at the top left of the keypad will begin to flash. 
    • When the network icon stops flashing, release the "5" button.
  •  Range extender
    • While the extender is plugged in, press and hold the button on the side of the device.
      • The LED on the device will blink rapidly
    • When the LED begins to blink slowly, release the button.
  • The Base Station

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