- Unplug your router or model from its power supply (don't just turn it off)
- If your router and modem are separate, unplug both of them
- Wait 15-20 seconds, then plug them back in
- Wait a minute or two for internet to be restored
Confirm internet has been restored by connecting another device to your Wi-Fi network and trying to access a website, then repeat the setup process.
If you have a roaming network with multiple access points, and you're unable to successfully set up your Ring device, try disabling all but one of your access points. Then try repeating the setup process.
If setup succeeds when you have only one access point enabled, then the multiple access points are likely the culprit of your setup issues. In this case, your best bet is to refer to the documentation that came with your access points for further troubleshooting since Ring devices should not have issues connecting to roaming networks.