Question: Is it possible to set my Ring so that it doesn't ring my pre-existing door chime?
Answer: Yes. Although Ring Video Doorbell Pro is designed to ring your pre-existing doorbell chime, that feature can be disabled. Follow the steps below to disable this feature.
Note: These settings do not affect your Ring Chime.
- From the device page, tap the gear icon in the upper-right corner to switch to Device Settings.
- Select Doorbell Kit Settings.
- Tap the toggle to disable or enable your in-home doorbell chime; if the toggle is green, the feature is enabled. Select "done" in the upper right to save your changes.