Ring Video Doorbell Pro Information

The Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Video Doorbell Pro offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replies, Color Night Vision and Alexa Greetings. With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Pro, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

List of Features

  • 1080p HD Video with Live View
  • Two-Way Talk & Alexa Greetings
  • Pre-Roll Video
  • Hardwired connection
  • Advanced Motion Detection
  • Customizable Privacy Settings
  • Color Night Vision
  • Alexa Greetings
  • Lifetime Theft protection

Looking for more advanced features? Try the Video Doorbell Pro 2.

*Ring Protect subscription required for Alexa Greetings, recording, and saving videos. Subscription sold separately. For more information on our subscription plans please visit https://ring.com/protect-plans.

Alexa Greetings

Alexa Greetings is a voice service available for Video Doorbell Pro customers with any Ring Protect Plan in the U.S. You can enable Alexa Greetings to greet visitors, take messages, and provide specific instructions on where to leave packages. Requires a Ring Video Doorbell Pro or Ring Video Doorbell Pro 2.

Learn more about Alexa Greetings.
Learn more about using Ring devices with Alexa.

Comparing the Ring Video Doorbell Pro and Ring Video Doorbell 2

Looking for more advanced features? Try the Video Doorbell Pro 2.

  Ring Video Doorbell Pro  Ring Video Doorbell Pro 2
Size

4.5in x 1.8in x 0.78in

(11.43cm x 4.67cm x 2.03cm)

4.5in x 1.9in x 0.86in

(11.4cm x 4.9cm x 2.2 cm)

Features Two-Way Talk, Live View, Motion Alerts Two-Way Talk, Live View, Motion Alerts
Power Hardwired, Requires a transformer (included in some regions): 16-24VAC, 50/60HZ Hardwired, Requires a transformer (included in some regions): 16-24VAC, 50/60HZ
Faceplates One faceplate and one coupon code for free additional faceplate One faceplate and one coupon code for free additional faceplate
Wifi connectivity 802.11 a/b/g/n 2.4 & 5GHz 802.11 a/b/g/n/ac 2.4 & 5GHz
Video Resolution 1080p HD video 1536p HD Video
Field of view 160 degrees horizontal, 90 degrees vertical 150 degree horizontal, 150 degrees vertical
Aspect Ratio 16:9 1:1
Color Night Vision Yes Yes
Color Pre-Roll Yes (with Ring Protect Plan) Yes (with Ring Protect Plan)
Motion Detection PIR Sensor Radar
3D Motion Detection No Yes
Bird's Eye View No Yes
Motion Zones Customizable motion zones Customizable motion zones, distance thresholds
Quick Replies Yes Yes
Alexa Greetings Yes (with Ring Protect Plan) Yes (with Ring Protect Plan)

 

Product Specs

Out of the box, the Ring Video Doorbell Pro comes with the following:

  • Ring Video Doorbell Pro
  • Satin Nickel faceplate. After device set up, you will receive a digital coupon for one free additional faceplate. Applies to select colors.
  • Installation hardware and tools
  • User manual & Quick-start guide
  • Security sticker

Compatibility & Usage

The Ring Video Doorbell Pro works with any other Ring device is completely compatible with Echo devices.
It’s also water resistant and rated for temperatures from -5°F to 120°F.
Learn more about Ring devices in extreme temperatures.

Internet Requirements

The Ring Video Doorbell Pro is compatible with a/b/g/n wifi networks operating on 2.4 GHz or 5.0GHz frequencies.
We recommend a high-speed internet connection.

Data Usage and Recording Plans

The Ring Video Doorbell Pro will only use data when it’s activated by an event, recording an event, or when you access Live View on the Ring app. If the Video Doorbell doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Video recording requires a subscription to any Ring Protect plan, an optional service that allows you to view, save and share video.

Learn more about the Ring Protect Plan.

Installation

In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the screwdriver to tighten the security screws into the bottom of the Ring Video Doorbell Pro faceplate to help deter theft.

For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Irregular angles and corners
Video Doorbell Pro can be adjusted to angles optimal for your home through the use of a wedge or corner kit (included).

Purchases, Refunds, and Warranties

Purchases
The Video Doorbell Pro is available for purchase on Ring.com and other major retailers.

Refunds
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

Warranty
Ring offers a 1-year parts and lifetime theft protection warranty for your doorbell.


Learn more about our Limited Warranty and Theft Protection Plan.

Theft Protection
If your Ring Video Doorbell is stolen, we’ll replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Video Doorbell Pro 2.

Learn more about Ring's theft and replacement policy.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.

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