Question: The rechargeable battery in my Ring device is supposed to go between six to 12 months before recharging, but I'm finding I need to charge my battery much more often. What's going on?
Answer: While it is true that the batteries in Ring Video Doorbells and Ring Stick Up Cams can go between six and 12 months between recharges with normal use, this is dependent on a number of factors. This article will detail some of the factors that may cause your battery to require more frequent recharges.
The Local Weather
At temperatures below 40°F, lithium polymer batteries are less effective at holding a charge. Since Ring Doorbell and Ring Stick Up Cam use lithium polymer batteries, when the temperature drops below 40°F, it may be necessary to charge your Ring product more often.
Battery performance will return to normal once the weather warms up and remains above freezing.
Lots of Activity
The more events captured by your Ring Doorbell or Ring Stick Up Cam, the more your battery is used to power the live HD Video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers.
If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
In addition, the battery is also drained each time you use the Live View to look or speak through your camera.
To prevent excessive activity, you can adjust your motion settings to a lower sensitivity, disable certain zones, change Smart Alerts to Standard or Light, or adjust the direction of your Ring product.
Click here to learn more about utilizing motion zones in your Ring device.
Hardwiring your Ring Device
One option available to Ring users is to connect your Ring Doorbell to a low voltage transformer and doorbell kit. This should eliminate the need to charge your battery.
If you do not have a doorbell kit connected, you can still use a low voltage transformer between 8-24 volts AC and a resistor. Click for more information on using Ring with a Low Voltage Transformer without a doorbell.