Using Live View

Live View is a feature that lets you stream real-time video from your Ring cameras and doorbells on the Ring app or Ring.com. Account owners and Shared Users can access Live View without a Ring Protect subscription. Stay connected and see what's happening outside your door with Live View.

Actions in Live View

Depending on which Ring device you’re using, there are certain actions you can take while using Live View.

  • Enable Sound - Listen-in on what’s going on in your property. Select the speaker button to enable.
  • Two-Way Talk - Speak to whoever’s there. Select the microphone button to start talking.
  • Activate Siren - Sound a device alarm. Select the exclamation button and confirm on the pop-up dialog.
  • Turn on Lights - Turn on your lights. Select the light button to turn on or off.

Live View will turn off after a period of inactivity.

Using Live View in the Ring app

  1. Open the Ring app.
  2. Tap a Snapshot image from your doorbell or camera; Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and cameras).
    • Turn on lights by tapping the light button (available for cameras with lights)
    • Activate siren by tapping the exclamation button (available for cameras).
  4. To end Live view, tap the End Live button.

Access Live View by device

If you have several cameras or doorbells at the same Location (address), you can access Live View for each device separately.

  1. Tap the three lines on the top left in the Ring app.
  2. Tap Devices, and select a camera or doorbell.
  3. Tap Live View; Live View will automatically open.
  4. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and cameras).
    • Turn on lights by tapping the light button (available for cameras with lights)
    • Activate the siren by tapping the exclamation button (available for cameras).
  5. To end Live view, tap the End Live button.

Using Live View on Ring.com

Account owners and Shared Users can also use Live View from Ring.com, after logging in with a Ring account.

Supported Browsers

Live View is only supported in certain browsers; please refer to the table below for the latest compatibility information.

Desktop


Google Chrome

Microsoft Edge

Opera

Mobile

Google Chrome (Android only)

Samsung Internet

 

At this time, Live View is not supported on Safari (iOS, MacOS), Firefox (all OS), or Google Chrome (iOS).

To access Live View on Ring.com:

  1. Log into your Ring account using the same email and password that you use for the Ring app.
  2. Select one of the Snapshot images under the Cameras section for a camera or doorbell; Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by selecting the speaker button (available for doorbells and cameras).
    • Use Two-Way Talk by selecting the microphone icon (available for doorbells and cameras).
    • Turn on lights by selecting the light button (available for spotlight or floodlight cameras)
    • Activate the camera siren by selecting the exclamation button. 
  4. To end Live view, select the End Live button.

Live View Recordings with a Ring Protect subscription

With a Ring Protect subscription, Live View streams are automatically recorded and saved to your Event History. You can access these recordings later on the Ring app or Ring.com. After using Live View, you should see a video in your Event History within 1-3 minutes. 

If you don’t have a Ring Protect subscription, you can still use Live View and use the Live View actions, but you can’t keep video recordings of those events.

Not Getting Notifications Fast Enough

If you’re having trouble accessing Live View quickly enough, try downloading the Rapid Ring app. Rapid Ring app works with your regular Ring app, but enables you to get notifications faster and respond faster.

Turning Off Live View

To turn off Live View in the Ring app:

  1. Select three lines at the top left.
  2. Select Devices and choose a camera or doorbell.
  3. Select Video Settings.
  4. Toggle Camera Preview for Live View.

Live view is turned off for that device now. Repeat this process for other devices, as needed.

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