Using Live View

Live View lets you stream real-time video from your Ring doorbells and security cameras on the Ring app or on Ring.com without a Ring Protect subscription. Both account owners and Shared Users can access Live View.

If you have a Ring Protect subscription, you can get video recordings of Live View actions and events within one to two minutes.


Actions in Live View

Depending on which Ring device you’re using, there are certain actions you can take while using Live View.

  • Enable Sound - Listen-in on what’s going on in your property.
    • Select the speaker button to enable. Icon_Audio_Dark.png
  • Two-Way Talk - Speak to whoever’s there. Icon_TwoWay_Dark.png
    • Select the microphone button to start talking. mic_on__e993_.jpg
  • Activate Siren - Sound a security camera siren.
    • Select the exclamation button and confirm on the pop-up dialog. Icon_Siren_Dark.png
  • Turn on Lights - Turn on your lights.
    • Select the light button to turn on or off. Icon_Light_Dark.png

Live View will automatically turn off after 10 minutes..

How to Use Live View in the Ring App

  1. Open the Ring app.
  2. Tap a Snapshot image from your doorbell or security camera. Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and security cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).
    • Turn on lights by tapping the light button (available for security cameras with lights)
    • Activate siren by tapping the exclamation button (available for security cameras).
  4. To end Live view, tap the End Live button.

Note: Some features may require you to update your mobile device's operating software and download the latest version of the Ring app to access.

How to Access Live View 

If you have several doorbells or security cameras at the same Location (address), you can access Live View for each device separately.

  1. Tap the three lines on the top left in the Ring app.
  2. Tap Devices, and select a doorbell or security camera.
  3. Tap Live View.
  4. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and security cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).
    • Turn on lights by tapping the light button (available for security cameras with lights)
    • Activate the siren by tapping the exclamation button (available for security cameras).
  5. To end Live view, tap the End Live button.

Using Live View on Ring.com

Account owners and Shared Users can also use Live View from Ring.com, after logging in with the same username and password used to access the Ring app. 

Supported Browsers

Live View is only supported in certain browsers. See the table below for the latest compatibility information.

  Browser    Desktop Version

   
   Mobile Version
(Android)


   Mobile Version
(iOS)

  Google Chrome    84.0 or later    84.0 or later     84.0 or later
   Safari    13.0 or later   NA   15.0 or later
   Firefox   95.0 or later   95.0 or later    40.2 or later
  Microsoft Edge    84.0 or later    84.0 or later   84.0 or later
  Opera    70.0 or later     61.0 or later    3.2 or later
  Brave    1.12 or later    1.12 or later    1.12 or later
  Samsung Internet    NA    13.0 or later    NA
  Silk    NA    84.0 or later (FireOS)    NA

 

To access Live View on Ring.com:

  1. Log into your Ring account using the same email and password that you use for the Ring app.
  2. Select one of the Snapshot images under the Cameras section for a camera or doorbell; Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by selecting the speaker button (available for doorbells and cameras).
    • Use Two-Way Talk by selecting the microphone icon (available for doorbells and cameras). Your browser may ask you to give ring.com permission to access your microphone. If this happens, select Allow.
    • Turn on lights by selecting the light button (available for spotlight or floodlight cameras)
    • Activate the camera siren by selecting the exclamation button. 
  4. To end Live view, select the End Live button.

Turning Off Live View

To turn off Live View in the Ring app:

  1. Select three lines at the top left.
  2. Select Devices and choose a camera or doorbell.
  3. Select Video Settings.
  4. Toggle Camera Preview for Live View.

Live view is turned off for that device now. Repeat this process for other devices, as needed.

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