Charging the Battery on Your Ring Video Doorbell

Question: How often do i need to charge the battery on my Ring Video Doorbell?

Answer: With normal use, your Ring Video Doorbell’s battery will last between 6 to 12 months. The battery may deplete faster if your Ring is capturing a large amount of motion events every day. The Ring app will notify you when the battery is getting low. 

Question: How do I recharge my Ring Video Doorbell?

Answer: Your Ring Video Doorbell is charged using a common micro-USB cables (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your Ring Video Doorbell will take around five to 10 hours to fully charge.

To charge your Ring Doorbell:

  • Remove the security screw on the base of the doorbell and lift the doorbell up and away from the mounting bracket.
  • Connect any micro-USB charger to the charging port in the back of the Ring unit (an orange one comes inside of your Ring box).
    • Your battery is fully charged when the circular light on the front on the Ring is a solid blue circle.
  • Reattach the Ring unit to the mounting bracket using your security screws. 
  • After about 30 seconds (time for the Ring Doorbell to start up) test your Ring doorbell by pressing the button on the front. 

 

Question: I've recharged my Ring Doorbell but the battery in the app still says that it's low on power. What's going on?

Answer: The battery measurement inside your app is updated each time you press the front button on your Ring Doorbell. Give your Ring Doorbell a couple of test rings and the app should update. 

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