The following article answers common questions concerning charging batteries for the Ring Video Doorbell.
How often do I need to charge the battery on my Ring Video Doorbell?
The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.
How do I recharge my Ring Video Doorbell?
Your Ring Video Doorbell is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your Ring Video Doorbell will take around five to 10 hours to fully charge.
To recharge your Ring Doorbell:
- Remove the security screws on the base of the doorbell and lift the doorbell up and away from the mounting bracket.
- Reattach the Ring unit to the mounting bracket using your security screws.
- After about 30 seconds (time for the Ring Doorbell to start up) test your Ring doorbell by pressing the button on the front.
I've recharged my Ring Doorbell but the battery in the app still says that it's low on power. What's going on?
The battery measurement inside your app is updated each time you press the front button on your Ring Doorbell. Give your Ring Doorbell a couple of test rings and the app should update.
Be sure to use the security screw to fasten the doorbell faceplate. Using a wood screw may damage your battery. If you feel you may have used the incorrect screw, please contact Ring Support.