If I hardwire my Ring Doorbell to my existing doorbell, do I still have to charge the battery?
If your Ring Video Doorbell or Ring Doorbell 2 is hardwired, the device will receive a trickle charge from the doorbell wiring.
The rechargeable battery that comes included with your Ring Video Doorbell is designed to power your device without being connected to an external power source. It will need to be recharged on a regular basis.
For more information about battery life and recharging your Ring Video Doorbell, visit the charging guide.
For more information about battery life and charging your Ring Doorbell 2, visit the charging guide.
A Ring Doorbell can also be connected to an existing mechanical or electronic doorbell that operates at a voltage between eight volts AC and 24 volts AC. Once connected, pressing the button on your Ring Doorbell will trigger your existing chime.
- If your Ring device is not keeping charged while hardwired, then more than likely this is due to other environmental factors such as the outside temperature or too many motion events triggering the device.