If you've hardwired your battery-operated Ring video doorbell, your Quick Release Battery Pack may occasionally need to be recharged.
Unlike a hardwired Ring doorbell (e.g. Ring Doorbell Pro), a battery-operated doorbell does not use the electricity generated by the hardwiring to power its regular operations. Instead, it uses the provided rechargeable battery to detect motion and generate a Live View. The charge from the hardwiring supplies a trickle-charge to the battery. Depending on what functions the doorbell is performing, the battery may drain faster than the hardwiring charge can keep up with.
Battery-operated Ring video doorbells can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz), or by using a Ring Plug-in Adapter (2nd Gen). Incompatible with halogen or garden-lighting transformers. Only official Ring power supplies should be used to power this device. Use of any other power supply will cause damage to your device. Please check your local laws and building regulations before performing electrical work; permits and/or professional installation may be required by law in your area.
Things to try
Is there anything I can do to extend the amount of time between battery recharges?
Yes. Since the amount of power used is dependent on your settings and the functions your doorbell is performing, here are a few tips to maximize battery life:
- Keep the amount of time you're in Live View to a minimum.
- Adjust your Motion Settings to minimize the number of false positive alerts. Click here for how to optimize your Motion Settings.
- Turn off features you may not use very often in the Ring app.
- Check your RSSI. If you don't have a very strong wifi connection, your video doorbell may draw more power when communicating with your network. Click here for more information on RSSI.
- Certain weather conditions might cause the battery to drain faster than normal. Click here to learn more about your Ring device and extreme weather conditions.