A car owner placing Ring Car Cam on the inside dashboard of their car.

Device cooldown for Car Cam

Code: W6-02

Learn what to do if your Car Cam is trying to cool down or has overheated.

Extreme temperatures and other conditions may cause your Ring Car Cam overheat or try to cool down. When this happens, you’ll see an icon on your Ring app main dashboard and device dashboard. Tapping on this icon will show a screen with information about device cooldown.

When Car Cam is trying to cool down, disturbance detection will be paused until the device cools down to help avoid your device overheating and going offline.

If your car is parked in direct sunlight and your Car Cam is trying to cool down, we recommend moving your car to the shade. When your Car Cam has cooled down, disturbance detection will resume.

Can Car Cam overheat?

Yes. Car Cam is designed to operate between the temperatures of 14°F to 131°F (-10°C to 55°C). If the interior cabin of your vehicle exceeds that temperature, or if Car Cam is placed in direct sunlight for prolonged periods of time, it may shut off to cool down. Car Cam will power back on once it has cooled to a safe operating temperature.

When possible, parking in the shade will help keep your vehicle and Car Cam cooler.

Last updated 4 weeks ago