Managing Your Authorized Logged-In Devices

Learn how to manage which devices are logged in and authorized to access your Ring account.

Get to know Authorized Client Devices

In Control Center, you can manage the phones, tablets, and computers that are authorized to log in to your Ring account. Each time you successfully log in to Ring with your password and verification code, that device is saved as an Authorized Client Device with the following details:

• Device type
• Device operating system
• Date device was first authorized

1. 1. Open the Ring app. 
   2. Tap the top menu (☰).
   3. Tap Control Center.
   4. Tap Authorized Client Devices.

From a mobile browser:

1. 1. Log in to your Ring account at Ring.com.
   2. Tap the top menu (☰).
   3. Tap Control Center.
   4. Tap Authorized Client Devices.

From a desktop browser:

1. Log in to your Ring account at Ring.com.
2. Click the Dashboard home icon on the top right.
3. Click Account and select Control Center.
4. Click Authorized Client Devices.

Removing Authorized Client Devices

You have the option to delete one authorized device at a time, or all devices at once (except for the device you are currently using).

Deleting One Device
When you delete a single device, you are immediately removing this device's ability to access your Ring account. For example, if you gave your old phone or tablet to a friend, you should delete this device from your list of devices authorized to access your Ring account.

Removing All Devices
If you Remove All Devices, you are revoking access for all devices that are authorized to access your Ring account – except for the device you are currently using.

Shared Users, not passwords.

Do not share your password with anyone.
No Ring employee, Customer Support Associate, or Community Manager will ever ask you for your password.

If you want to share access to a Ring device with a friend or family member, you can add them as a Shared User.

What to do if your Ring account has been compromised

1.  Change your password immediately.
When you use the same password for multiple online accounts, you are at risk to cybercriminals (or bad actors). For example: If a bad actor acquires your password through a data breach of your email provider and you use the same password for your Ring account, this makes your Ring account more vulnerable. 

Because we require an additional layer of account security with Two-Step Verification, your Ring account is still protected. However, we strongly recommend you change your password immediately.
Learn how to change your Ring password

2.  Remove Authorized Client Devices you don't recognize.
If you suspect your Ring account has been compromised, remove any and all devices that you confidently didn't authorize. 

3.  Contact our Customer Support Team.
After you've successfully changed your password, please Contact Us so we can take proper measures to help prevent further risk.

Your account security is our highest priority

Customer trust is important to us and we take the security of our devices and services extremely seriously. We encourage all Ring users to follow our recommended security best practices to ensure your Ring account stays secure.