A homeowner outside their home reviewing their Ring account in the Ring app.

Changing Your Name in Your Ring Account

You can change your name, email address, phone number or password in the Control Center in the Ring app or on Ring.com.

I forgot my Ring account password

From the Ring app:

  1. Tap the
    Menu (☰).
  2. Scroll down and tap
    Control Center
    .
  3. Tap
    Account Management
    .
  4. Tap
    Update
    next to the detail you want to change (name, email, phone, password)
  5. For your security, you may be asked to verify your identity by logging in.
  6. Tap
    Save
    to change the information you've changed.

From your desktop or mobile browser:

  1. Log in to your account at Ring.com.
    • If you're on desktop: tap the 
      Dashboard
       home icon at the top, then 
      Account
      .
    • If you're on mobile: tap the top 
      menu
       
      (☰).
  2. Scroll down to
    Control Center
    .
  3. Click
    Account Management
    .
  4. Click
    Update
    on the information you want to change
  5. Change the information and tap
    Save.
  6. You may be asked to enter a verification code before you can Save.
  7. For your security, you'll be signed out of your Ring account on all devices.
  8. Sign in to your Ring account again.

Learn more about keeping your Ring account secure

Last updated 2 months ago