Charging your Ring Video Doorbell

Charge your Ring battery-powered Video Doorbell using the USB cable included in your device's packaging. Connect the cable to any USB power source to begin charging. The battery can take up to 10 hours to fully charge.

To extend the battery life or avoid downtime during charging for Ring Video Doorbells that use the Ring Quick Release Battery Pack, you can purchase an additional battery.

Checking battery level

Check how much charge your battery has left by following these steps in the Ring app:

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap the Device Health tile.

5. Under Power, you can see your doorbell's Power Source and Battery Level.

Charging a Ring Video Doorbell with a removable battery

Follow these steps to charge the Quick Release Battery Pack for your doorbell:

1. Remove the security screws:

   Use the included security screwdriver to remove the security screws located on the bottom of the device. Peephole Cam does not have security screws.
2. Remove the faceplate or cover:

   Press in on the sides of the faceplate or cover and pull it out and off.
3. Remove the battery:

   Press the metal release tab to unlock the battery and slide it out.
4. Charge the battery:

   Connect the charging cable to the battery's charging port. While charging, your battery displays two coloured lights, a solid green and an amber light. Charge the battery until only the green light remains lit.
5. Reinsert the battery

   : Slide the fully-charged battery back into the compartment until it clicks in place.
6. Reattach the faceplate:

   Place the faceplate or cover back on the device until it clicks, and then reinsert the security screws.
7. Wait for the device to power back on

   : It can take up to 60 seconds.

Charging a Ring Video Doorbell with a built-in battery

Video Doorbell (1st and 2nd Generations) and Battery Video Doorbell have a built-in rechargeable battery. Follow these steps to charge battery doorbells with a built-in battery:

1. Remove the security screws:

   Use the included security screwdriver to remove the security screws located on the bottom of the device.
2. Remove the device from the bracket:

   Lift the doorbell up and away from the mounting bracket.
   • For Battery Video Doorbell:

     Use the remove tool to pop the doorbell off the mounting bracket.
3. Charge the battery:

   Connect the charging cable to the devices charging port.

   The circular LED light on the doorbell's front will illuminate fully when the battery reaches full charge.
4. Reattach to mounting bracket:

   Place the device back on the bracket and then reinsert the security screws.

Battery not charging

If you notice your Ring Video Doorbell’s battery is not charging, try the following:

• Test your outlet to make sure it's working properly by plugging in another device.
• Try using a different charging cable.

Learn more about battery performance.

Using alternative power options

Hardwired: You can hardwire your battery-powered doorbell to existing doorbell wiring or a low voltage transformer to provide a trickle charge to the battery. Learn more about hardwiring your Ring Video Doorbell.

Solar: You can connect your compatible doorbell with a solar panel or solar charger to provide a trickle charge to the battery. Learn more about compatible solar power options.