Question: I have a T-Mobile phone and I've found that performance with my Ring device is a bit spotty. Is there a way to improve it?
Answer: Yes. By changing the Access Point Name (APN) on your T-Mobile phone, you may be able to improve its performance with your Ring Device
The rest of this article will give you instructions on how to change your APN.
Be sure you enter the following fields exactly as shown (these are not all the fields on the page):
- Name: T-Mobile US LTE
- APN: fast.t-mobile.com
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- MCC: 310
- MNC: 260
- APN Type: default,supl,mms,dun
- APN Protocol: IPv4/IPv6
- APN Roaming Protocol: IPv4/IPv6