Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home.
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Where can I get spare parts for my Ring devices?
Can I purchase spare part kits in a retail store?
Can I just buy the individual part I need?
Can I return a spare part kit to Ring?
Will the colors of the spare parts match my current Ring device?
What parts come in the spare parts kits?
Where can I get spare parts for my Ring devices?
Spare parts kits can be ordered on Ring.com.
Can I purchase spare part kits in a retail store?
No. Spare parts kits are only available on Ring.com.
Can I just buy the individual part I need?
No. Spare parts are not available for sale on an individual basis. They can only be ordered as a kit from Ring.com. Should this change, we will inform our neighbors on Ring.com.
Can I return a spare part kit to Ring?
No. Once you have received your spare parts kit, it cannot be returned to Ring.
Will the colors of the spare parts match my current Ring device?
Yes. Any part that would be visible on your Ring Device can be purchased in either white or black in order to blend with your home.
What parts come in the spare parts kits?
We have nine different versions of the spare parts kits currently on sale. The kits are listed below along with the parts that come in them:
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To find out if you have the 1st generation or 2020 release Ring Video Doorbell, click here. |
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To find out if you have the 1st generation or 2nd Generation on Ring Video Doorbell, click here. |
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