Spare Parts Information

Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home. 

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Where can I get spare parts for my Ring devices?
Can I purchase spare part kits in a retail store?
Can I just buy the individual part I need?
Can I return a spare part kit to Ring?
Will the colors of the spare parts match my current Ring device?
What parts come in the spare parts kits?

Where can I get spare parts for my Ring devices?
Spare parts kits can be ordered on Ring.com

Can I purchase spare part kits in a retail store?

No. Spare parts kits are only available on Ring.com.  

Can I just buy the individual part I need?
No. Spare parts are not available for sale on an individual basis. They can only be ordered as a kit from Ring.com. Should this change, we will inform our neighbors on Ring.com.

Can I return a spare part kit to Ring?
No. Once you have received your spare parts kit, it cannot be returned to Ring.  

Will the colors of the spare parts match my current Ring device?
Yes. Any part that would be visible on your Ring Device can be purchased in either white or black in order to blend with your home. 

What parts come in the spare parts kits?
We have seven different versions of the spare parts kits currently on sale. The kits are listed below along with the parts that come in them:   

  Spare Parts Kit Kit Contains

 FLC_Silo_BK_2d_Lights_On.jpg

Floodlight Cam

8EK5S7-WEN0-1_48580ef6-8296-41c5-9d79-7314de062dcc_720x.jpg
  • Mounting screws
  • Wire caps
  • Screwdriver handle
  • Screw bit
  • Drill bit
  • Mounting hook
  • Wire nuts
  • Security stickers

SCB_Silo_BK_2d.jpg

Spotlight Cam Wired

spotlight_battery.jpg
  • Mounting screws
  • Screwdriver handle
  • Screw bit
  • Wire clips
  • Security screws
  • Mounting bracket
  • Level
  • Window stickers

SCB_Silo_BK_2d.jpg

Spotlight Cam Battery

spare_part_spc_batt.jpg
  • Mounting screws
  • Stick Up Cam mount
  • Mechanical screws
  • Screwdriver handle
  • Screw bit
  • Drill bit
  • Charging cable
  • Window stickers

RVD_Silo_SN_2c.jpg

Ring Video Doorbell

spare_parts_video_doorbell.jpg
  • Charging cable
  • Mounting crews
  • Screwdriver handle
  • Screw bit
  • Drill bit
  • Spade connectors
  • Wire nets
  • Mounting plate
  • Security screws
  • Window stickers

RVD2_Silo_SN_2b.jpg

Ring Video Doorbell 2

spare_parts_rvd2.jpg
  • Charging cable
  • Level
  • Mounting screws
  • Screwdriver handle
  • Screw bit
  • Drill bit
  • Spade connectors
  • Wire nuts
  • Adapter plate
  • Adapter plate screws
  • Security screws
  • Terminal screws
  • Window stickers

RVD_Pro_Alt_2_540x.jpg

Ring Video Doorbell Pro

spare_720x.jpg
  • Mounting screws
  • Mounting anchors
  • Screwdriver handle
  • Screw bit
  • Drill bit
  • Pro Power Kit
  • Spade connectors
  • Wire nuts
  • Security screw
  • Terminal screws
  • Window stickers

DVC_Front_1_300x300.jpg

Ring Peephole Cam

67529dd84fc1fc109ae5fd0fbf99417a_720x.jpg
  • Key tool
  • USB cable
  • Spacer
  • Tightening nut
  • Flex cable
  • Window stickers

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