Ring has spare part kits available that contain everything you need to get your Ring device back where it belongs, protecting your home.
No. Spare part kits are only available on Ring.com.
No. At this time spare part kits are only available in the United States and Canada. We will inform our neighbors on Ring.com when spare part kits are available in other territories.
No. Spare parts are not available for sale on an individual basis. They can only be purchased as a kit from Ring.com. Should this change, we will inform our neighbors on Ring.com.
Yes. Ring spare part kits are covered by the same return policy that covers the rest of our devices. You have 30 days from the date you received your kit to to request a full refund. You are responsible for covering the cost of return shipping. Once we receive your product, you will be refunded the full amount of the returned kit to the original payment source used.
Yes. Any part that would be visible on your Ring Device can be purchased in either white or black in order to blend with your home.
Yes. One of the five versions of the spare part kits currently on sale is specifically for the Stick Up Cam. Stick Up Cam is still supported by Ring and all policies that apply to any of our other products continue to apply to Stick Up Cam.
We have five different versions of the spare part kits currently on sale. The kits are listed below along with the parts that come in them:
|Spare Parts Kit||Kit Contains|
|Spotlight Cam Wired||
|Stick Up Cam||
|Ring Video Doorbell 2||