Preventing False Alarms

Your Ring Alarm system is designed to keep you safe. Unfortunately one of the biggest issues that can reduce your safety is a false alarm from your system. A false alarm happens when a dispatch request is made to the police or fire department but the responders find no evidence of an actual emergency when they inspect the premises after arriving. 

False alarms are expensive and dangerous:

  • Fees assessed by towns or cities for false alarms can run into the hundreds or thousands of dollars. 
  • False alarms are frustrating and may cause your neighbors to ignore your alarm when it's a real emergency.
  • False alarms pull emergency responders away from real emergencies.
  • If your home develops a reputation for false alarms, it may slow down the response by emergency personnel during a real emergency.
  • False alarms make householders nervous and afraid to use their Ring Alarm.

Preventing false alarms is a matter of taking a few simple steps to reduce or eliminate the chance of having them. 

Use your Practice Mode to learn your system

When you first sign up for monitoring, the system goes into a seven-day "Practice Mode" that allows you to learn the system without having to worry about false alarms or alerting the authorities. This is the perfect time to learn to arm and disarm the system using both the Ring app and the separate keypad. The following article will walk you through the process: 

Arming, Disarming, and Setting Modes on your Ring Alarm.

When you get comfortable with using your system, the chance for a false alarm drops dramatically.

Know your codes

The two most important pieces of information when it comes to your alarm system are your keypad code and the verbal code you'll use when the monitoring company gives you a call during an alarm. Many false alarms happen when someone enters the wrong keypad code and knowing your verbal password will let you stop a false alarm in its tracks when called by the monitoring company. Just as important as you knowing the codes, though, make sure every member of the family knows the codes as well so that any of you can stop a false alarm.

Knowing the codes also applies to house guests and occasional visitors. If you have someone staying with you for a while, make sure they're comfortable arming and disarming the system. Don't forget people like the babysitter, house cleaner, and dog walker too. Anyone who can enter your house when you're not around should have a code to operate the system.

Click here to learn more about Users and Roles.

Secure your doors and windows

Keeping your windows and doors shut and locked is not only a good security practice, it can also help prevent false alarms. Make sure all of your doors and windows close tightly. 

Pet-proof your alarm system

Your Ring Alarm comes with pet-immune motion detectors that should ignore animals in your home up to about 45 pounds. If you have a larger animal, you may need to make some special accommodations to make sure they don't set off your alarm. 

Click here to learn more about pets and your Ring Alarm.

Watch for objects that might set off motion detectors

If you're getting false alarms from your motion detectors, take a close look at the areas that the detectors are covering for items that may be setting them off. It's entirely possible for the system to be set off by the motion of a curtain or a houseplant in a stray breeze, for example. Shiny objects or lights in the home such those from Christmas tree ornaments or wind chimes can also set the system off when they reflect bright lights on the detectors. 

Replace dying batteries and faulty equipment immediately

Your Ring Alarm batteries are very long-lasting, but no battery lasts forever. If your system sends you a notification that a battery is low on power, replace it immediately. In much the same way, the various elements of your Ring Alarm system such as the Base Station and various Devices are quite robust and should serve you faithfully for a long time. If a device breaks in some way, pull it offline and disconnect it from your system immediately. 

With a little care and attention to detail, you can make sure that false alarms never happen in your home. 

Click here to download a booklet on Security Basics.

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