Welcome to Ring!
Whether you've just purchased your first Ring product or you're a long-time neighbor, congratulations on adding to the ring of security around your home! Now that you've downloaded the Ring app, we'd like to take you on a guided tour of the command center for all your Ring products. With the Ring app on your smart phone, pad, or computer, you're in complete control of your security.
The dashboard is where all your most important information and controls regarding your Ring devices can be found and is the first screen you'll see when your Ring app opens up. The screen is divided into three sections:
- Top Section: This section contains two important tools, your Location and the three-lined icon.
- Location: When you first install a Ring device, you'll be asked to place it in a Location. Locations are internal groupings that allow you to sort your Ring devices based on their physical location. If, for example, you have cameras at both your home and your office, Locations allow you to move easily between each group of cameras.
- Three-Lined Icon: This three-lined icon is always in the same place in the upper-left corner of the app. Tapping on it will open the side menu and give you access to the rest of the app's functions.
- Mid-section: This section contains a sliding bar with all the devices grouped into this Location displayed along with a Neighborhoods icon. Tapping an individual device will take you to the control panel for that device. Tapping the Neighborhoods icon takes you to the Neighborhoods screen.
- Neighborhoods: Ring Neighborhoods expands the Ring of Security from your home to your neighborhood by letting you easily share and communicate with your neighbors about crime and safety, so you have up-to-date local crime data at your fingertips.
- Bottom section: The bottom section of your app dashboard lists out the most recent events that have happened to your Ring devices. Simply tap on any of the notifications to go to the recording of that event (if you have a Ring Protect Plus plan). You can also change the display to only show doorbell rings, motion alerts, or Live View recordings.
Click below for specific information on an app function.
The side menu is where you'll be able to access the Ring app's other functions. In order to access the side menu, simply tap the three-lined icon in the upper-left hand corner. To return to the main screen, tap the three-lined icon again.
These are the functions that can be accessed from the side menu:
- Locations: Tap the Location name in the upper-left hand corner of the screen to open up the list of Locations. Tap the Location name you'd like to switch to in order to go to that Location. You can tap the gear icon in the upper right-hand corner to edit the information about that Location or remove it altogether.
- Home: Tap the Home control to return to Dashboard.
- History: This control takes you to the History screen, a more detailed version of the History you can find on the main Dashboard. Like that screen, the History screen lists out the most recent events that have happened to your Ring devices. Simply tap on any of the notifications to go to the recording of that event (if you have a Ring Protect Plus plan). You can also change the display to only show doorbell rings, motion alerts, or Live View recordings and check out camera and Alarm events separately.
- Devices: This control brings you to a more detailed version of the sliding bar that contains all of the devices that are grouped in this Location.
- Settings: The Setting control takes you to the Users screen. From here you can decide who has access to your devices and how much control they have over your system.
- Account: This control takes you to the Account screen. From here you can change the name, email, phone number or password of the app's master account.
- Help Center: This control takes you to the mobile version of our Help Center. The Help Center contains hundreds of articles designed to help when you have questions about Ring products.
- Logout: Tap this control to log out of your Ring app.