Solar Charger for Ring Video Doorbell FAQ

What is the Solar Charger for the Ring Video Doorbell?

The Solar Charger for the Ring Video Doorbell is a small device that can be mounted behind your Ring Video Doorbell and connected to it with an included micro-USB cable. With just a few hours of direct sunlight per day, it will help keep your Ring Video Doorbell fully charged.

Note: The Ring Solar Charger is not compatible with the Ring Video Doorbell 2. 

Learn more at https://ring.com/products/8asms7-solar-charger-for-ring-video-doorbell.

How much does the Solar Charger cost?

The Solar Charger is $49(US).

Order your Solar Charger on the Ring site at: https://ring.com/products/8asms7-solar-charger-for-ring-video-doorbell

Product Specs

 

What comes in the box?

  • Solar Charger
  • Screwdriver
  • Drill bit
  • Installation screw & anchors

What are the dimensions of Ring Solar Charger?

5.82in x 3.62in x 0.56in (14.78cm x 9.19cm x 1.42cm)

What are the technical specs of Ring Solar Charger?

Power: Requires direct sunlight

Weather resistant

Built-in micro-USB cable

Compatability & Usage

 

Can I use the Solar Charger with my Ring Doorbell 2?

No. The Ring Solar Charger is specifically configured to work with the original Ring Video Doorbell. 

Can I use the Solar Charger inside?

While there is nothing stopping you from setting up Solar Charger indoors, indoor light sources may not provide enough energy to charge your Ring Video Doorbell.

Can I use my own micro-USB cable?

No. The included micro-USB cable cannot be swapped out for another.

Is Ring Solar Charger weather resistant?

Yes. The Solar Charger shuld give you reliable service through most weather conditions.

I live in an area that gets mostly cloudy, rainy days. Will Ring Solar Charger work for me?

Yes. Ring Solar Charger will work fine even on cloudy days.

Installation

 

 

How do I mount Ring Solar Charger?

You can mount Ring Solar Charger directly into wood using the provided screws and screwdriver. If you are mounting to brick, concrete, or stucco, do the following:

  • If your Ring Video Doorbell was already mounted on your home, go ahead and remove the mounting bracket.
  • Using the provided screws and anchors, mount your solar charger to the exterior wall.
  • Connect the micro-USB cable to the charging port on the back of your Ring Video Doorbell.
  • Attach your Ring Video Doorbell to your Solar Charger.
  • Tighten the security screws on the bottom of your Ring Video Doorbell.

After I mount the Ring Video Doorbell in the Solar Charger, do I need to activate it in the Ring app?

No. The Solar Charger is just a power source. As soon as you plug it into the Ring Video Doorbell it starts working.

Once the Solar Charger starts working, does that show up in the Ring App?

No. The Device Health page for your Ring Video Doorbell will continue to show that the power source is a battery.

Is it normal for the blue light to go on and off? Does this mean it's charging?

No. If your Ring Video Doorbell does this, it means that it still updating and installing the firmware update. Give it a few minutes to complete. 

Do I have to drill new holes in the wall to install the Solar Charger?

No. The Solar Charger can be mounted using the same holes as the original bracket. 

 

Purchases, Refunds, and Warranties

 

Where can I order Ring Solar Charger?

To order, go to https://ring.com/products/8asms7-solar-charger-for-ring-video-doorbell.

Does Ring Solar Charger have a warranty?

Yes, a 1-year parts and labor and lifetime purchase protection.  

Click here For more information on Ring's Limited Warranty and Purchase Protection Plan. 

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Solar Charger?

If stolen, we will replace it for free. Simply send a copy of the police report to theft@ring.com and we’ll ship you a replacement Charger.

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