Managing Locations on Your Ring Alarm

Learn to group your Ring devices together by their Location and make adjustments to help keep your home protected. For those who have Ring Alarm and other devices at their home and place of business, grouping devices by their Location allows you to check the status of your devices all in one place.

Click here for frequently asked questions concerning Locations.
If you plan to use Ring Alarm at your business, click here for more on setting up an account and managing locations.

Creating Locations

When you set up your Ring Alarm, you'll be taken through the process of creating your first Location. If you already have existing Locations, you'll be given the option to create a new Location or add the new device to an existing Location.

Viewing Different Locations

To switch between Locations, do the following:

1. Tap the name of the current Location at the top of the dashboard.
2. Tap the Location you wish to view.

Editing Locations

To edit the name or street address of a Location, do the following:

1. Tap the menu (≡).
2. Tap the Settings button.
3. Under General Settings:

• If you want to change the name, tap Name.
• If you want to change the address, tap Address follow the in-app instructions to choose a new address.

Information about professional monitoring.
Updating your address may affect your professional monitoring¹ plan and Alarm Permit requirements.

Deleting Locations

To delete a Location, do the following:

1. Tap the menu (≡).
2. Tap Settings.
3. At the bottom of the list, tap the red Delete Location.
4. Confirm removal of the Location. Please note that all devices need to be removed from the Location or reassigned to another Location before you can delete the Location itself.

Important!
You cannot delete a Location if it is subscribed to a Ring Protect Plus account.

Managing Shared Users for a Location
You can also use your Location Setting controls to provide access to some of your Ring Devices to Shared Users.

Click here for more information on Users and Roles.

To access your User controls in your Location settings, do the following:

1. Tap the menu (≡).
2. Confirm you've selected the Location you wish to edit (top left).
3. Tap the Settings button.
4. Tap Shared Access.

From the list of Users, you can do the following:

1. Add or remove specific Shared or Alarm Guest Users from a Location.
2. Change Shared Users' access level.
3. Select what devices a Shared User has access to.

Changing the Location of your Ring Alarm

When a Ring Alarm is moved from one Location to another, it needs to be removed from the Location associated with the old property and added to the new one. Follow this procedure to move your Ring Alarm system:

• Change your current monitoring status to self-monitoring:
  • If you are in Practice Mode, you will need to Exit Practice Mode and confirm that you want to exit. You will then be put into Professional Monitoring¹ and need to switch to Self Monitoring.
    • You can re-enter Practice Mode to refresh your skills at any time.
  • If you are enrolled in Professional Monitoring¹ and want to change to Self Monitoring, tap Self Monitoring and confirm that you want to end Professional Monitoring.

1. Tap the the menu (≡).
2. Tap Location Settings.
3. Tap the Monitoring.
4. Tap Monitoring type.
5. Choose Self Monitoring:

• When you reach the new Location, change your Location’s address:

1. Tap the menu (≡).
2. Tap the Location Settings.
3. Tap the Location.
4. If you want to change the name, enter the new name in the Location Name field.
5. If you want to change the address, tap the address field and follow the in-app instructions to choose a new address.

• Once you have moved, change your monitoring status back to professional monitoring¹:
  • Tap Professional Monitoring¹ and confirm that you want to enable professional monitoring.

1. Tap the menu (≡).
2. Tap the Location Settings.
3. Tap the Monitoring.
4. Tap Monitoring type.
5. Choose the new type of monitoring you want.

¹ A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for commercial properties. See Ring Alarm licenses at: https://www.ring.com/li