Welcome to the world of Ring Alarm! You've made a smart decision by tightening the ring of security around your home and securing yourself against intruders, fire, and carbon monoxide poisoning (with the addition of compatible detectors - sold separately) with Ring Alarm. Once you have installed and set up your system. However, it's important to understand the role of permits in home security. The remainder of this article will answer frequently asked questions concerning alarm permits.
Alarm system permit requirements vary depending on where you live. It is possible that you may need to obtain a permit or register your system before using Ring Alarm. Once you complete your registration for monitoring, we will email you details about how to obtain a permit where you live.
When you receive your permit number and expiration date, you will need to update that information in the Ring app. If you live in a jurisdiction that does not require a permit number or an expiration date, you can enter N/A and leave the expiration date number blank. For more information on why this is important, please click on Why do I need a permit?
If the jurisdiction sends you a window decal, please make sure to post it per their instructions.
Many local jurisdictions have implemented permit or registration requirements to reduce the burden on Police and Fire departments caused by false alarms. In the event of an emergency, your police department may require the central monitoring station to provide your permit number before they dispatch emergency responders to an alarm. Because of this, it is important that you enter your permit number and expiration date into your Ring account as soon as you receive them so the monitoring station will have the information available in the event of an alarm. If your jurisdiction does not provide this information you should enter "NA" into this field.
No, permit requirements only apply to professionally monitored Ring Alarm devices. At this time, the Ring Video Doorbell and Ring Cams are not monitored products.
The price of a permit varies depending on where you live. The best way to determine if there is a fee and what your permit will require is to contact your local police department.
When you sign up for professional monitoring with Ring Alarm, we will send you an email with information about whether you need to obtain a permit for your system. Permit requirements vary depending on where you live and generally fall into one of four categories:
- You’ll need to apply for a permit yourself. If this is the case, the email you receive after signing up for monitoring will contain the name of the agencies you will need to reach out to for more information about your permit. We will also include a link to your permit application and the alarm ordinance (if it is available online).
- Ring will submit the first permit application for you. If this is the case, we will email you with more information about the cost of your permit and questions if there is information requested on the application that you did not provide when you signed up for monitoring. Once we receive the required information and your payment for the permit, we will submit your application to your jurisdiction. Once we submit the application, it is possible you will receive the permit number you will need to enter into the Ring App.
- No permit is required at this time. If this is the case, we will email you to let you know that no further action is needed on your part.
- Ring does not have enough data to determine whether or not you need a permit. In such a case you will be asked to reach out to your local jurisdiction for permit information.
We are working hard to make sure you always have the most current information about your local permit requirements, but please be aware that local jurisdictions change their ordinances and applications frequently. It is always best to reach out to your local police department directly to ensure you have the most current information.
Important: Once you receive the permit information from your jurisdiction, you will need to log into your Ring account, and to update that information so we can provide it to emergency responders if your alarm is activated. For more information on why this is important, please click on “Why do I need a permit?”
Permit lengths will vary depending on where you live. Some jurisdictions only require an initial registration. The permit will not need to be renewed unless there is a change in your address or contact information. Other jurisdictions require you to renew your permit.
It is important that you keep the permits for your system active and up-to-date with your local jurisdiction. If any permit information changes, you should also update your Ring account. This will prevent any confusion with the information your local responding agency has on file in the event of an emergency.
If you’re moving, you should check with the local police that cover the address you are moving to. Even if your new address is in the same jurisdiction, you will need to follow their instructions to update your information, so emergency responders know where to go in the event of an emergency. This may mean that you will need to complete a new permit application.
The contact information associated with your Ring Protect account must be kept up-to-date with your local jurisdiction and with your alarm company. If there are any changes to your contact information or your emergency contacts’ information, update it in the Ring app and call your local jurisdiction.
Important: If you do not keep this information current, we may not be able to dispatch emergency responders in the event of an alarm depending on your jurisdiction’s requirements.
During the first seven days of your professional monitoring trial, you will be in “Practice Mode.” This will give you time to familiarize yourself with Ring Alarm without worrying about triggering a false alarm or dispatching emergency responders. You should use this time to carefully review how to arm and disarm your system and prevent false alarms so that you know how to use all aspects of the system when monitoring goes live. Everyone who you have given access to your home (i.e. a key) should also learn how to use the Ring Alarm system.
The best way to prevent a false alarm is to make sure that you and anyone you have given access to your home know how to use all aspects of your Ring Alarm system. The False Alarm prevention article is a great reference to help you make sure that a false alarm never occurs.
If you have activated your alarm by mistake, simply disarm the system using the Ring app or the keypad.
You are responsible for any fees assessed by your jurisdiction in the event of a false alarm.
We strongly suggest that you review any local ordinances on your community's municipal website and communicate with your local police department. It is your responsibility to understand and comply with all local laws that apply to your system.