Checking and Updating Your Firmware

Question: What is firmware and why is it important to keep it updated?

Answer: Firmware is a software program embedded into your Ring device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. 

Note: Your hardware will usually update its firmware automatically.

Check Your Firmware

All Ring products follow the same process to determine firmware version. 

  • Open your Ring app. 
  • Select the Ring product that you wish to check
  • Tap the "Device Health" tile.
  • Under Device Details, find Firmware.
  • If you're firmware is up-to-date, it will say "Up to date."
    • If there is a number, your firmware needs to be updated.

 

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