Stick Up Cam FAQ

What is Ring Stick Up Cam?

Ring Stick Up Cam is smart surveillance for every home. Place it anywhere you wish to monitor and it sends instant alerts to your smart phone, tablet, or PC whenever motion is detected and lets you see, hear and speak to anyone on your property. 

Learn more at https://ring.com/stickupcam.

How much does Ring Stick Up Cam Cost?

Ring Stick Up Cam is $179(US).

Order your Stick Up Cam on the Ring site at: https://ring.com/stickupcam

Product Specs

 

What comes in the box?

  • Ring Stick Up Cam
  • Quick-release mount
  • Security mount
  • Screwdriver
  • Drill bit
  • Installation screw & anchors
  • USB cord
  • Instruction manuals

What are the specs of the Ring Stick up Cam?

  Ring Stick Up Cam
Power Options Internal battery, USB power, or Solar panel
Battery Life 6-12 months
Field of View 80 degrees horizontal
Video Resolution HD 720P
Compatible Networks 2.4 GHz 802.11 b/g/n
Advanced Motion Detection Selectable zones and customizable sensitivity scale
Live View Available Yes
Size 4.98in x 2.43in x .87in
Compatability & Usage

 

What is the Ring Solar Panel?

The Ring Solar Panel is a solar-powered panel device specifically configured to work with Ring Stick Up Cam. With a properly mounted Ring Solar Panel you need never charge your Ring Stick Up Cam. Find out more at https://ring.com/solar-panel.

Can I use Ring Stick Up Cam inside?

Yes. The Ring Stick Up Cam can be mounted indoors.

Can I use my own micro-USB cable to extend the range of Ring Stick Up Cam?

Yes There are a variety of inexpensive USB cables available at your local electronics retailers that can be used to extend the range of your Stick Up Cam. 

How long is the USB cable that comes with the Ring Stick Up Cam?

The USB cable is 13 feet long.

Is Ring Stick Up Cam weatherproof?

Yes. Stick Up Cam is designed to work at temperatures ranging from -5 to 120 degrees Farenheit (-20.5 to 48.5 degrees Celsius).

 

Internet Requirements 

What WiFi networks is Ring Stick Up Cam compatible with?

Ring Stick Up Cam is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz frequencies. Ring recommends WPA2 Wi-Fi security.

What is the recommended Internet speed for Ring Stick Up Cam?

For best streaming performance, we recommend 1 Mbps upload and download speeds.

Data Usage and Recording Plans

Does Stick Up Cam use data all the time or just when it's activated?

Ring Stick Up Cam will only use data when it’s activated by an event or when you access the camera via the Ring app. If Ring Stick Up Cam doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does Ring Stick Up Cam keep footage for later review?

It can, however, this requires a subscription to Ring Video Recording, an optional service that allows you to view, save, and share up to six months of video.

For more information about Ring Video Recording and what plans are available, check out Subscribing to Ring Video Recording.

Installation

 

Where can I mount Ring Stick Up Cam?

Ring Stick Up Camcan be mounted anywhere on a wall or roof, but works best when mounted approximately nine feet off the ground..

How do I mount Ring Stick Up Cam?

You can mount Ring Strick Up Cam directly into wood using the provided screws and screwdriver. If you are mounting to brick, concrete, or stucco, do the following:

  • Mark the holes where you wish to mount your Ring Stick Up Cam.
  • Drill a hole for the anchors using the provided drill bit.
  • Insert the anchors.
  • Use the screws to secure the mount.

How do I aim Ring Stick Up Cam?

The adjustable mounting arm allows you to aim Ring Stick Up Cam in any direction to monitor areas around your home. 

 

Purchases, Refunds, and Warranties

 

Where can I order Ring Stick Up Cam?

To order, go to https://ring.com/stickupcam.

Does Ring Stick Up Cam have a warranty?

Yes, a 1-year parts and labor and lifetime purchase protection.  

Click here For more information on Ring's Limited Warranty and Purchase Protection Plan. 

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Stick Up Cam?

If stolen, we will replace it for free. Simply send a copy of the police report to theft@ring.com and we’ll ship you a replacement Cam. Click here for more information on Ring's theft policy. 

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