Setting up your Ring Video Doorbell Elite in the Ring app is a simple process. Scroll down for a step-by-step guide.
To download the Ring App:
- On your mobile device, go to the App Store.
- Do a search for “Ring.”
- Download and install the Ring app on your mobile device.
If this is your first Ring product, You will be asked to set up an account. To set up an account:
- Open the Ring App
- Select Set Up a Device,
- Follow the in-app instructions to create a new account.
If you already have another Ring product installed, simply open the app and select “Setup Device.”
- Tap “Setup Device”
- Select Ring Video Doorbell Elite.
After beginning the setup process you will have the opportunity to name your Ring Doorbell Pro to distinguish it from the other Ring products in your account. Several default names are suggested or you can enter a custom name for your Video Doorbell.
In the next step, if this is your first time setting up a Ring product, you will get a request from your phone informing you that the Ring App wishes to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist in inputting your address. Without a specific location, certain features of your Video Doorbell will not work properly.
Note: The app will estimate your address as closely as possible. If it is not completely accurate and misses the address by a few numbers, the app will still work properly.
In the next step app will ask you to verify that your Ring Elite has been installed. Click yes if your doorbell is already installed and no if you are installing the Ring Elite yourself.
You will only see this step if you answered "No" in the previous step. Otherwise proceed to Step Eight.
After naming your Ring Doorbell Elite, you may be prompted to select a chime kit. If you do not receive this prompt, skip to step nine. Otherwise, select the type of bell kit your Ring Video Doorbell Elite will be connected to. Choose a mechanical chime if your bell uses a mechnical striker and makes a traditional "ding dong" sound. Choose a digital chime if your bell plays its sound through a speaker. Finally if your Ring Doorbell Elite isn't connected to a bell, select "No Chime."
In 99% of installations, your Ring Elite Pro will be connected to an Elite Power Kit which provides power over your ethernet wires. In that case, simply select "Ethernet." In the unusual case that you've opted for a Wi-Fi installation, just select Wi-Fi.
Push the small button on the top right hand corner of your Ring Doorbell Elite to put the device in Setup mode. When the light on the front of your Ring Doorbell Elite is spinning, tap the Continue button in your app.
For the next step, your phone or tablet will need to connect to the Wi-Fi network called “Ring-.”
If you’re on an Android device, this step should happen automatically.
On an iPhone or iPad, follow the instructions below:
- Press the Home button on your iPhone or iPad to leave the Ring app.
- Navigate to the “Settings” app.
- Tap “Wi-Fi.”
- Select the network from the list that begins with “Ring-.”
- Close your Settings App and return to the Ring App.
When you return from the Ring app, if you chose ethernet, the app will automatically connect to your internet connection.
Otherwise, if you chose Wi-Fi, this step will ask you to connect your Ring Doorbell Elite to your Wi-Fi network. Be sure you're near your router and have your Wi-Fi password ready. If you have more than one Wi-Fi network, select the one closest to where you will be installing your Ring Doorbell.
Note: Following this step, your Ring Doorbell Elite may update its internal software. While performing an update, the light will flash. Note that while the update is taking place, and the light is flashing, your Video Doorbell will not work. Wait until it completes and your light is glowing steadily before proceeding to the next step.