Welcome to Video Doorbell 2
The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app and need help, tap here.
Be Sure Your Battery is Fully Charged
Your Ring Video Doorbell 2 comes with a removable, rechargeable battery. Before you finalize your installation, make sure your battery is fully charged. The video below will familiarize you with the process for remove and charging up your Ring Video Doorbell 2 battery.
Run a Video Quality Test
The video below will give you information on how to test your video quality both near your router and outside at the install location. This will help you identify any possible issues related to Internet speed, or wifi signal strength.
Add Some Shared Users
If you have friends or family members you'd like to have access to your Ring Doorbell, you can add them as a "Shared User."
Tap here for more info on Shared Users.
Customize Your Motion Settings
Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable
Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they will soon be an option for Ring neighbors using battery-powered devices.
Learn more about Motion Detection.
Change Your Notification Settings
Toggle alerts for Ring or Motion events on or off on this screen. You can also check the battery level of your Ring Doorbell in this section (even if your Ring Doorbell is wired, it still relies on the battery).
Tap here for more info on hardwired vs. battery powered operation.