A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Enabling Notifications on a Mobile Device

Settings and device notifications

For iOS (Apple) device notifications, tap the link below and scroll to the "seeing notifications for a specific app" section. Then, you can navigate to the Ring app on your Apple device and further adjust notifications settings.

Enabling iOS (Apple) Notifications

For Android device notifications, tap the link below and scroll to the "turning notifications on or off for certain apps" section. Then, you can navigate to the Ring app on your device and start getting notifications and adjust settings to your liking.

Enabling Android Notifications 

Motion Zones and Motion Detection in the Ring app 

If you're still having trouble after you've enabled notifications in your device settings, you may need to check your Motion Zones and Motion Alerts in the Ring app to ensure your device(s) is registering events that would normally trigger notifications.

Learn about Motion Zones and Motion Alerts.