Finding Out the Status of My Order


If you have a Ring Account

  • Click here to go to Ring's Order History page.
  • Log into your ring account using the same email and password that you use to log into the Ring app. 
  • If you've forgotten your password, use the Forgot Password option. 
  • Depending upon your account settings you may be asked to verify your account by getting a code from your email or a text message. 

If you don't have a Ring Account

  • If you don't have a Ring account, please access your order status information through your Order Confirmation email, by clicking on the link 'View Your Order.'
  • If you'd like more information on our purchase polices, go here.  

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.