It's important to get the correct accessory for the Ring doorbell that you have. There are 10 different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app.
If you're installing your Ring Video Doorbell Pro on a house with siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell Pro to catch visitor motion but minimize "false positive" motion alerts such as cars in the street.
Use a wedge kit to properly angle your Ring Video Doorbell to catch the motions your want while avoiding the motions you don't. This article will briefly explain how your Ring Video Doorbell sees the world and how to use your wedge kit.
How your Ring Video Doorbell Pro sees the world
Your Ring Video Doorbell Pro uses the the camera mounted on the front to get a a very wide view of the world. Your Ring Pro also uses the image it gathers through the camera to detect motion. By comparing the pixels of the images it saves on a moment-by moment basis, it can detect motion when the pixels change between pictures inside your user-selected Motion Zones.
As can be seen in the above illustration, it's important to position your Ring Video Doorbell Pro in such a way that the motion zone camera can "see" as much of the area you want to cover as possible.
Dealing with siding
If your house has siding, you'll need to take the angle of the siding into account when mounting your Ring Video Doorbell Pro. As illustrated below, mounting the Ring Video Doorbell Pro on siding will point the Ring Doorbell up, making it much more likely to catch passing traffic than the heat of visitors.
If you mount your Ring Video Doorbell Pro on siding, a wedge kit will properly angle your Ring Doorbell.
Dealing with Stairs
If your door is above ground level with stairs leading up to it, this can cause your Ring Video Doorbell Pro to miss visitors walking up your stairs and cause you to get motion alerts from passing traffic.
The solution in this case is to once again use a wedge kit to lower the angle of your Ring Doorbell.
Please note that wedge kits are paintable to match your house color.