Welcome to Your New Ring Video Doorbell

Congratulations on your new Ring Video Doorbell!

You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click here.

Run a Video Quality Test

The video below will give you information on how to test your video quality both near your router and outside at the installation location. This will help you identify any possible issues related to Internet speed, or wifi signal strength.

Familiarize Yourself with the Ring App

This article will help you familiarize yourself with the Ring app, its basic features, and where to find them.

Ring App Basics

If you tap on the main menu of your Ring app, a side menu will open up. When you tap on Devices, you'll see a list of all your individual Ring products. From there, you can customize the settings for each of your devices.

Here are some basics settings: 

Add Some Shared Users 


If you have friends or family members you'd like to have access to your Ring Doorbell, you can add them as a Shared User.

Click here for more info on Shared Users.

Customize Your Motion Settings



Adjust your Motion Settings to your specific requirements by selecting the Motion Settings option.

Click here for more info on Motion Settings.

Change Your Notification Settings



Toggle alerts for Ring or Motion events on or off on this screen.  Doorbell in this section (even if your Ring Doorbell is wired, it still relies on the battery).

Click here for more info on hardwired vs. battery powered operation.

Click here for more info on notification settings, including what to do if you're not receiving notifications.

Welcome to Ring, Neighbor!

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.