The Ring App and Your Address

Why does the Ring App need to know my address and what happens if the Ring App gets an incorrect address?

In order for every feature in the Ring app to function properly, your Ring product needs to have an accurate address.

Some features that won't work properly without a valid address include:

  • Motion scheduling
  • Dispatching emergency services through Ring Alarm.
  • Light scheduling on your Floodlight Cam
  • Connecting other Ring products to a Chime Pro
  • Setting up new products
  • Ring Neighbors 
  • Ring Protect Plan

Note: Ring is dedicated to all aspects of your security - including information security. Ring never divulges the personal details (including addresses) of our neighbors. 

What do I do if my Ring App has an incorrect address?

Changing the address in your Ring app is easy. Click here for details. 

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