The Ring App and Your Address

Question: Why does the Ring App need to know my address and what happens if the Ring App gets an incorrect address?

Answer: In order for every feature in the Ring app to function properly, your Ring product needs to have an accurate address.

Some features that won't work properly without a valid address include:

  • Motion scheduling
  • Light scheduling on your Floodlight Cam
  • Connecting other Ring products to a Chime Pro
  • Setting up new products
  • Ring Neighborhoods 
  • Ring Video Recording

Note: Ring is dedicated to all aspects of your security - including information security. Ring never divulges the personal details (including addresses) of our neighbors. 

Question: What do I do if my Ring App has an incorrect address?

Answer: Changing the address in your Ring app is easy. Click here for details. 

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