Question: Why does the Ring App need to know my address and what happens if the Ring App gets an incorrect address?
Answer: In order for every feature in the Ring app to function properly, your Ring product needs to have an accurate address.
Some features that won't work properly without a valid address include:
- Motion scheduling
- Dispatching emergency services through Ring Protect.
- Light scheduling on your Floodlight Cam
- Connecting other Ring products to a Chime Pro
- Setting up new products
- Ring Neighborhoods
- Ring Protect Plan
Note: Ring is dedicated to all aspects of your security - including information security. Ring never divulges the personal details (including addresses) of our neighbors.
Question: What do I do if my Ring App has an incorrect address?
Answer: Changing the address in your Ring app is easy. Click here for details.