With a Ring Protect subscription, you can download or share videos from your Ring doorbell or security camera. You can download one video at a time from the Ring App, or download up to 20 videos at once from your account on Ring.com. See instructions below.
Read FAQs about Video Recordings
Learn about Shared Users and video sharing
Download your Ring videos
You can download up to 20 videos at a once on Ring.com, and one video at a time on the Ring App.
Download videos from the Ring App
- Go to the menu
and select History 
. - Scroll to the video you want to share, then tap more
. - Select Share
. - Select download
. A pop-up screen will appear.
Once a video is finished downloading, you can find it on your mobile device camera images (on Apple devices, videos will be in your iCloud or Photos album; on Android devices, videos will be in your Files app).
Note: You can download one video at a time on the Ring App. To download multiple videos at once, go to your account on Ring.com.
Download videos from a web browser
- Log in to your Ring account.
- Go to History and select Manage
. - Select the videos you want to save
- Select Download . You may need to re-enter your account password.
Videos are downloaded to your computer as a .zip file. Once unzipped, each .mp4 file can be opened and viewed individually. Videos are time stamped.
Share your Ring videos
Share videos from the Ring App
- Go to the menu and select History .
- Scroll to the video you want to share, then tap more .
- Tap Share then select a destination.
- To share to the Ring Neighbors app, select Notify Neighbors and follow the prompts.
Share videos from a web browser
- Log in to your Ring account.
- Go to History , then select the video(s) you want to download or share.
- Share a video – Select share and choose destination.
- Download a video – Select download . To download up to 50 videos at once, go to your Event History and select Manage.
- Favorite a video – Select the star icon
.
Important: Adding a star to a video is a way of organizing videos so you can find the important ones faster. Marking a video as Favorite is not the same as downloading a video. Favorite videos are deleted at the end of the video storage period if they're not downloaded.
Share your videos with the Ring Team!
Do you have an interesting or funny video? Share it with us for a chance to be featured! Follow these instructions to share a video with the Ring Team.
From a web browser
- Log in to your Ring account and go to History.
- Select the video you want to share with us.
- Select Share , then select Email
. - Send the video to submissions@ring.com.
If you see a video that you feel might be a problem, follow the same steps as listed above but on the final step, send the file to support@ring.com.
