Setting up your Ring Video Doorbell in the Ring app is simple. Simply scroll down for a step-by-step guide.
Setup for the Ring Video Doorbell (2nd Generation) is the same as the Ring Video (1st generation) but some of the features are different. If you'd like to see which version you have, click here.
For other Ring smart doorbell setups you can click on the appropriate model below:
- Ring Video Doorbell 2
- Ring Video Doorbell 3
- Ring Video Doorbell 3 Plus
- Ring Video Doorbell Pro
- Ring Peephole Cam
- Ring Video Doorbell Elite
Step One - Download the Ring App To download the Ring app:
Or visit ring.com/app on your mobile device. |
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Step Two - Create or Log in to Your Account If this is your first Ring product, you will be asked to set up an account. To set up an account:
If you already have another Ring device installed, simply open the Ring app. |
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Step Three - Tap “Set Up a Device” Tap Set Up a Device, then select Doorbells. |
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Step Four - Scan the QR code or MAC ID barcode on your Ring device The QR code or MAC ID can be found on the back of your Ring Video Doorbell.
Note: If you experience issues with scanning the QR code or MAC ID barcode, you can select “Set Up Without Scanning” and select “Ring Video Doorbell” to continue through the setup process. |
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Step Five - Specify Your Location If this is your first time setting up a Ring device, you will receive a request from your phone informing you that the Ring app wishes to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist with inputting your address. Enter your address information into the app, then confirm it. If you have established a location previously, you can select it from the list of your locations. Note: Without a specific location, certain features of your Ring Video Doorbell will not work properly. Click here to learn more about Ring devices and your address. |
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Step Six - Name Your Device Select a specific name for your Ring Video Doorbell to distinguish it from other Ring devices on your account. You can choose one of the default names that are suggested, or you can enter your own by selecting “Custom…” at the bottom of the list. |
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Step Seven - Put your Video Doorbell into Setup Mode Press and release the orange button on the back of your Ring Video Doorbell. When there is a spinning white light on the front of your Ring Video Doorbell, tap the “Continue” button in your Ring app. |
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Step Eight - Connect to Your Ring Device The Ring wifi network is a temporary access point that you join briefly during the setup of a Ring device. After you connect to the temporary Ring wifi network, you will connect to your own home wifi network. Then, you are no longer connected to the Ring network. Your smartphone may generate a message that says "no internet connection" or similar verbiage in the settings. This is not a cause for concern. You can safely join the temporary Ring wifi network access point and complete your setup. iOS: Tap “Join” when the Ring app asks to join the Ring wifi network. Android: Your device should automatically connect to the Ring wifi network. If your device does not automatically connect to the Ring wifi network, or if you chose to continue without scanning in step four, please follow the steps below:
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Step Nine - Connect Your Ring Doorbell to Your Wifi Be sure you’re near your router and have your wifi password ready.
Note: After connecting to your wifi network, your Ring Video Doorbell may update its internal software. While performing an update, the light on the front of your device will flash white. Once the light stops flashing, you know the update is complete and you can continue the setup. Please do not attempt to ring the doorbell at this time, as it will further delay the update. |
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Step Ten - Test Your Device Once your Ring Doorbell has completed its update and setup, push the front button to complete a test call. This will initiate your software and ensure your doorbell is ready to function.
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Click here for information on installing your Ring Video Doorbell with an existing doorbell.
Click here for information on installing your Ring Video Doorbell without an existing doorbell.
Click here to download the instruction manual for Ring Video Doorbell.