Connect to your Ring Doorbell

 

Setting up your Ring Video Doorbell in the Ring app  is a simple process. The following video will walk you through the process.

Scroll down for a step-by-step guide. 

Step One - Download the Ring App

 

To download the Ring App:

  • On your mobile device, go to the App Store.
  • Do a search for “Ring.”
  • Download and install the Ring app on your mobile device.
Step Two - Create or Login to Your Account

 

If this is your first Ring product, You will be asked to set up an account. To set up an account:

  • Open the Ring App
  • Select Set Up a Device,
  • Follow the in-app instructions to create a new account.

If you already have another Ring product installed, simply open the app and select “Setup Device.”

Step Three - Tap “Setup Device’

 

  • Tap “Setup Device”
  • Select Ring Video Doorbell.
Step Four - (optional) Scan the QR code or the MAC ID barcode on your device

 

The QR code or MAC ID barcode can be found on the back of your Ring Video Doorbell. This step will help you automatically connect to your Ring doorbell. If you choose not to scan the code, please skip to step five.
Step Five - Name Your Device

 

After beginning the setup process you will have the opportunity to name your Ring Doorbell to distinguish it from the other Ring products in your account. Several default names are suggested or you can enter a custom name for your Video Doorbell.

Step Six - Specify Your Location

 

In the next step, if this is your first time setting up a Ring product, you will get a request from your phone informing you that the Ring App wishes to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist in inputting your address. Without a specific location, certain features of your Video Doorbell will not work properly.

Note: The app will estimate your address as closely as possible. If it is not completely accurate and misses the address by a few numbers, the app will still work properly.

Step Seven - Put your Ring Doorbell into Setup Mode

 

Push the Orange button on the back of your Ring Doorbell to put the device in Setup mode. When the light on the front of your Ring Doorbell is spinning, tap the Continue button in your app. 

Step Eight - Wi-fi Setup

 

Note: Only do this step if you skipped scanning the QR code or MAC ID barcode in Step Three. Otherwise skip to Step Nine.

For the next step, your phone or tablet will need to connect to the Wi-Fi network called “Ring Setup.”

If you’re on an Android device, this step should happen automatically. 

On an iPhone or iPad, follow the instructions below:

  • Press the Home button on your iPhone or iPad to leave the Ring app.
  • Navigate to the “Settings” app.
  • Tap “Wi-Fi.”  
  • Select the network from the list that begins with “Ring-” followed by the last six numbers of the MAC ID.
  • Close your Settings App and return to the Ring App.
  • When you return to the Ring app, the app will automatically scan for available Wi-Fi networks. Select the network closest to your Ring Doorbell to connect it.
Step Nine - Connect Your Ring Doorbell to Your Wi-Fi 

 

The next step in the setup process will ask you to connect your Ring Doorbell to your Wi-Fi network. Be sure you're near your router and have your Wi-Fi password ready. If you have more than one Wi-Fi network, select the one closest to where you will be installing your Ring Doorbell. 

Note: Following this step, your Ring Doorbell may update its internal software. While performing an update, the light will flash. Note that while the update is taking place, and the light is flashing, your Video Doorbell will not work. Wait until it completes before proceeding to the next step.

Step Ten - Run a Test Through Your Ring Doorbell

 

Once your Ring Doorbell has completed its update and setup, push the front button to run a test call.

Click here for information on installing your Ring Video Doorbell with an existing doorbell. 

Click here for information on installing your Ring Video Doorbell without an existing doorbell.

Click here to download the instruction manual for Ring Video Doorbell.

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