Every aspect of your Floodlight Cam’s operation can be controlled through your Ring App.
If you're seeing pink videos from your Floodlight Cam, you can try rebooting the camera from the Ring app.
The Device Dashboard can be considered your home page for controlling your device.
In the Ring App:
- Tap the three lines on the top left
- Tap Devices
- Select your Floodlight Cam
- The next screen is the Device Dashboard.
The controls available on the tiles are:
- Motion Alerts
- Live View
- Event History
- Device Health
- Light Settings
- Motion Settings
- Linked Chimes
- Shared Users
Toggle this control on and off to manually control the floodlights
This will turn your notifications for activity in any of the camera’s motion zones on and off.
This is a trigger that will activate the device's siren.
The siren is 110dB, you cannot adjust the volume.
Tap Live View to open a live video stream from your Floodlight Cam.
While in the live video stream you will have access to the following features:
- Begin Two-Way Talk: You can speak to visitors and hear what they have to say.
- End Two Way Talk
- Siren: Activate the siren (it will be audible via LiveView)
- Lights: Turn the floodlights on and off
- Ring Neighbors: Share suspicious events with neighbors who have linked into your Ring Neighborhoods network.
Tapping Event History brings you to a screen where you can review video footage of any alerts you’ve received.
Note: In order to access recordings you will need to have an active Ring Protect Plan subscription. Get more details on Ring Protect Plan subscriptions.
Tapping Device Health brings you to a new panel that contains all of the operational information on your Ring Floodlight Cam. If something goes wrong, the information and tools on this page will help you solve it.
- Signal Strength: This tells you how strong the wifi signal going to your Floodlight Cam is.
- Network Name: The name of the wifi network your Floodlight Cam is attached to.
- Change Wifi Network: This tool will allow you change the network that your Floodlight Cam is attached to.
- Last Health Check: This is the last time the information on this screen has been updated.
- Mac Address: The network location of your device. Ring Community Support may ask you for this while troubleshooting. If you ever have to do anything complicated, like assign a static IP to your Floodlight Cam, or open a port in your firewall you’ll need the Mac Address for that.
- Firmware: This lists the version of your Floodlight Cam’s software. Your Floodlight Cam will Automatically update when new versions of the software are released.
- Test Your Wifi: This leads to an online bandwidth test that will let you know the upload and download speeds of your wifi network. Note that this tool will close your Ring app and open up your Web browser.
- Troubleshoot Notifications: This will take you to an article detailing how to solve many of the most common problem with your in-app notifications.
- Ring System Status: This control gives you an overview of health of the the entire Ring system. In the unlikely event of an operational failure on our end that negatively affects your Floodlight Cam, you’ll see notice of it here.
- Device Health Report: In the case of an issue with your Floodlight Cam, this will open a help article that can assist you in resolving the issue on your own.
- Light Settings: Schedule your lights to turn on from a particular time to a particular time.
- Advanced Settings: Customize the areas that will trigger the lights to turn on at night and change how long they stay on for.
Tapping Motion Settings brings up your motion detection control panel.
- Motion Sensitivity Slider: This slider adjusts the amount of alerts you receive. If you don’t want to receive alerts for objects, activate the Person Detection.
- Motion Zones: This brings up Live View from the camera. You can use this image to draw up to three custom areas where you’d like to receive motion alerts and trigger the lights to go on.
- Advanced Settings: Schedule times when you don’t want to receive motion alerts. This is useful for recurring events that you don’t want to trigger the camera. For example if you know that garbage pickup happens every Tuesday between 7 and 9AM, you can set a motion schedule so that you don’t receive notifications for motion events during that time frame.
If you have a Ring Chime, you can set it to go off when your Floodlight Cam detects motion.
This allows you to give friends or family members access to your Ring Floodlight Cam. If they already have a Ring account, enter the email address of their Ring account, otherwise they’ll receive an invitation at the email address you enter to create a new account.