Frequently Asked Questions About Ring Video Recording Subscription Plans

 

Ring Video Recording is an optional video recording service from Ring that saves up to 60 days of Ring videos for a reasonable price. This lets you check out your alerts at your convenience - even if you miss one. The following article details some of the frequently asked questions concerning Ring Video Recording subscriptions.   

Do I have to subscribe to the Ring Video Recording service?

No. The Ring Video Recording service is completely optional. However without the service, you will not be able to record or review videos of alerts.

Is there a free trial for Ring Video Recording?

Yes! Your 30-day trial subscription begins as soon as you activate your new Ring product.   

How much does Ring Video Recording Cost?

There are two subscription plans available. The following chart lists the features that come with each: 

 Basic  Protect
$30 per camera per year or $3 per month $100 per year or $10 per month. 
Additional charge for extra cameras Unlimited cameras
Stream Audio & Video Stream Audio & Video
Live View Live View
Lifetime Theft Protection Lifetime Theft Protection
Cloud Storage Cloud Storage
Video Review Video Review
Video Sharing Video Sharing
Event Saving Event Saving
1-year Warranty Lifetime Warranty
  Exclusive Discounts

Does Ring Video Recording require any contracts or long-term commitments?

No. You can choose to cancel your subscription at any time. 

Do I have to pay for extra smart phones or tablets connected to a Ring device?

No. You can connect as many phones or tablets as you wish to a single Ring device.

What will happen to my recordings if I don't subscribe?

You can still receive calls and motion alerts from your Ring products without a subscription. If you do not subscribe to Ring Video Recording by the end of the trial, all recorded videos will be erased, and new events will not be stored.

If I don't sign up for Ring Video Recording, will I still get alerts? 

Yes. You'll still get alerts when visitors ring your doorbell or trigger the motion sensors.

If I upgrade from Basic to Protect, how will I be charged? 

Your subscription will be prorated, so any leftover money in your account will be applied to your first bill. The day that you upgrade from Basic to Protect will become the first day of your new billing cycle. 

If I add a new product to my Ring Video Recording account, how will I be charged? 

When you add a new device to your Ring Video Recording account, you will be charged a prorated rate for the remaining difference in days between your new product's inception date and the old product's billing date. That's to get them on the same day billing cycle. 

 

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