Ring Protect Plan is an optional plan that covers monitoring and video recording services for Ring devices. With Ring Protect Plus you'll receive 24/7 monitoring for your Ring Alarm system and be able to save up to 60 days of Ring videos for a reasonable price. This lets you check out alerts at your convenience even if you miss one and makes sure that your home is always protected. The following article details some of the frequently asked questions concerning Ring Protect Plan subscriptions.
No. The Ring Protect Plan service is completely optional. However, without the service, your Ring Alarm System will only send alerts to your smartphone and/or email and will not call authorities. In addition, you will not be able to record or review Ring videos.
Yes! Your 30-day trial subscription begins as soon as you activate your new Ring product.
There are two subscription plans available. The following chart lists the features that come with each:
|No Ring Alarm Professional Monitoring||24/7 Ring Alarm Professional Monitoring (with Ring Alarm System)|
|Additional charge for extra cameras||Unlimited cameras|
|Stream Audio & Video||Stream Audio & Video|
|Live View||Live View|
|Lifetime Theft Protection||Lifetime Theft Protection|
|Cloud Storage||Cloud Storage|
|Video Review||Video Review|
|Video Sharing||Video Sharing|
|Event Saving||Event Saving|
|1-year Limited Warranty||Extended Warranty|
No. You can choose to cancel your subscription at any time.
No. You can connect as many phones or tablets as you wish to a single Ring device.
You can still receive calls, alerts, and Live View from your Ring products without a subscription. If you do not subscribe to a Ring Protect Plan by the end of the trial, all recorded videos will be erased, new events will not be stored, and 24/7 Ring Alarm Professional Monitoring will cease.
Yes. You'll still get alerts when visitors ring your doorbell or trigger the motion sensors or if one of your alarm sensors is triggered.
Your subscription will be prorated, so any leftover money in your account will be applied to your first bill. The day that you upgrade from Basic to Plus will become the first day of your new billing cycle.
When you add a new device to your Ring Protect Plus account, you will be charged a prorated rate for the remaining difference in days between your new product's inception date and the old product's billing date. That's to get them on the same day billing cycle.
Yes! Ring only has one recording and monitoring plan available that includes Ring Alarm Professional Monitoring: Ring Protect Plus for $10 a month or $100 per year. That plan covers all of Ring's devices at a single Location. If you signed up for that Ring Protect Plan for recording when you purchased a Ring cam or doorbell you will be automatically signed up for Ring Alarm Professional monitoring at no additional charge.
No. The Basic $3 per month or $30 per year plan only covers a single camera. If you have this plan, you will need to upgrade to Ring Protect Plus to get professional monitoring for your Ring Alarm system.
Ring Protect Plus is only good for one geographic location. Therefore if you have Ring devices registered in different Locations (say your home and your place of business) you'll need a separate Ring Protect Plan for each group of devices.
Possibly. Retailers who sell Ring Products and the Ring Protect Plan may place unique restrictions or conditions on their plan. Neighbors are urged to seek more information from the retailers where they purchased their Ring Protect Plan.
Yes. If you already have the Ring Protect Plus Plan, you're eligible for a 10% discount on the Ring Alarm system.
In order to utilize the discount, you will need to log in to your Ring account through Ring.com and then go to the Shopping pages.
No. You can connect as many devices (to the programmed maximum) as you wish to your Ring Alarm without it affecting your monthly fees.