While setting up Ring Stick Up Cam, you'll be asked to push the orange button on the back.
Pressing this button places your Stick Up Cam in setup mode. You'll know your Stick Up Cam is in setup mode when the small light on the back is pulsing.
Note that Stick Up Cam displays a slightly different pattern when it's charging.
If your Stick Up Cam is plugged into a power source it will blink, like a heartbeat until placed in Setup Mode.
Here is an animation demonstrating the difference between the setup mode, and the charging pattern on a Stick Up Cam.
Once again, even if it's plugged into a power source, your Stick Up Cam will change to the Setup Mode pattern when it is placed in Setup Mode.
What is Setup Mode?
When any Ring product is in setup mode, it broadcasts a temporary Wi-Fi network.
During the setup process, the Ring app will connect to this Wi-Fi network to "tell" your Ring product how to connect to your home Wi-Fi network. As soon as your Ring product has been set up in the Ring app, it will stop broadcasting this Wi-Fi network, and stay connected to your home network.
If your Stick Up Cam doesn't go into setup mode (ie: if the light on the back does not start pulsing when your press the orange button), here are some things to try:
Press the orange button firmly
Ensure that you are pressing the orange button firmly and releasing it without holding it down.
Holding the orange button down performs a separate function that we'll cover in a moment.
Fully charge Stick Up Cam
Prior to setting up your Stick Up Cam, plug it into a power source using the supplied orange cable, and charge it fully. The small light on the back will light up solid once it's fully charged.
Perform a Hard Reset
If your Stick Up Cam is fully charged, and the light still doesn't start pulsing when you push the orange button, try performing a hard reset.
To perform a hard reset, hold down the orange button for 15 seconds.
After releasing it, the light on the back will flash a few times indicating that your Stick Up Cam is restarting.
Give it about a minute to fully complete this process, then put it in setup mode again by briefly pressing the orange button on the back.