While setting up Ring Video Doorbell, you'll be asked to push the orange button on the back.
Pressing this button places your Ring Doorbell in setup mode. You'll know your Ring Doorbell is in setup mode when the light on the front is spinning white.
What is Setup Mode?
When any Ring product is in setup mode, it broadcasts a temporary Wi-Fi network.
During the setup process, the Ring app will connect to this Wi-Fi network to "tell" your Ring product how to connect to your home Wi-Fi network. As soon as your Ring product has been set up in the Ring app, it will stop broadcasting this Wi-Fi network, and stay connected to your home network.
If your Ring Doorbell doesn't go into setup mode (ie: if the light on the front does not start spinning when your press the orange button on the back), here are some things to try:
Press the orange button firmly
Ensure that you are pressing the orange button firmly and releasing it without holding it down.
Holding the orange button down performs a separate function that we'll cover in a moment.
Fully charge Ring Video Doorbell
Prior to setting up your Ring Video Doorbell, plug it into a power source using the supplied orange cable, and charge it fully. The light on the front of your Ring Doorbell will illuminate in blue to indicate the percentage that it's charged.
Perform a Hard Reset
If your Ring Doorbell is fully charged, and the front light still doesn't start spinning when you push the orange button, try performing a hard reset.
To perform a hard reset, hold down the orange button for 15 seconds.
After releasing it, the light on the front should flash blue a few times indicating that your Ring Doorbell is restarting.
Give it about a minute to fully complete this process, then try putting it in setup mode again by briefly pressing the orange button on the back.