Learn about Setup Mode for your Ring Video Doorbell (1st Generation).
Note:
This article applies to the Ring Video Doorbell (1st Generation). Find information for Ring Video Doorbell (2nd Generation).
What is Setup Mode?
When setting up your Ring Video Doorbell (1st Generation), you'll be asked to put the device into Setup Mode.
When any Ring product is in Setup Mode, it broadcasts a temporary Ring wifi network.
During the setup process, the Ring app will connect to this wifi network first to allow your Ring product to connect to your home wifi network. As soon as your Ring product has been set up in the Ring app, it will stop broadcasting this wifi network, and stay connected to your home network.
How to put your device into Setup Mode
Your Ring Video Doorbell (1st Generation) should automatically go into Setup Mode the first time it receives power.
If your Ring Video Doorbell doesn't automatically go into Setup Mode, press the orange button firmly and then release it.
You'll know your Ring Video Doorbell is in Setup Mode when the light on the front of the Video Doorbell is spinning.
How to performing a hard reset
If the light doesn't start spinning when you push the orange button, try performing a hard reset:
- Hold down the orange button for 20 seconds.
- After releasing it, the light on the front will flash a few times indicating that your Ring Video Doorbell is restarting. Note: It may take a minute to fully complete this process.
- Then, put the Ring Video Doorbell in Setup Mode again, by firmly pressing and then releasing the orange button on the back.
