If you have a Virtual Security Guard¹ subscription, you can view your billing history online. All you have to do is sign in to your account at Ring.com. Once signed in, you can view billing details such as payment method, payment date, and charge amount. You can also download an invoice PDF for a specific billing date.
Note: Billing history for any subscriptions is not supported on the Ring app at this time.
View billing history for Virtual Security Guard
- Log in to your Ring account.
- Go to Account > Billing History. Your billing history will appear on the page.
- To download a PDF invoice, select View Invoice.
- If you’re experiencing issues, make sure file downloads are enabled on your browser settings.
If you purchased a subscription that you no longer want, you can cancel it.
Billing Details for Virtual Security Guard
You will be billed for your Virtual Security Guard subscription every month until you cancel it and/or cancel Ring Protect Pro. If you opted in to Extra Events, those events will be billed separately from your Virtual Security Guard subscription at the end of each billing cycle. You can opt in or out of Extra Events at any time by visiting the Virtual Security Guard Control Center.
¹ Virtual Security Guard is available only within the U.S. (all 50 states, but not U.S. territories), and is an add-on service that requires enrollment, and the following (all sold separately): a subscription fee per enrolled location in addition to a compatible Ring Protect plan, a Ring Alarm system, enrollment in Ring Alarm professional monitoring, and at least 1 eligible device. Rapid Response is the seller and provider of the camera motion person detection monitoring service and agents. Ring bills your Ring account for this service. Virtual Security Guard subscription fee includes 175 monitored camera motion person detection events per month. Opt into Extra Events for an additional cost. Ring Alarm sensors are not monitored by Virtual Security Guard (Alarm sensors only trigger Alarm professional monitoring). Learn more here.
