Ring Support
Products & Services
Ring has what you need to make your world more secure. Click for help with any of our Ring products or services.
Protect Plan Support
Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Ring Alarm
Get help with your Ring Alarm kit and accessories. You’ll also find information on monitoring, permits, customizable settings, arming with Alexa and more.
Ring Alarm Pro
Learn about Ring Alarm Pro, Power Packs, and the Jobsite Security Case. Plus, find support for Ring Edge local video storage, 24/7 Backup Internet, and other features.
App Support
With the Ring App on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Lennar Communities
Connected by Ring
Are you a Lennar Installer or Homeowner?
Special Services
Whether it's your business, the neighborhood around your home, or your data security on the Ring.com store, Ring's got you covered.
Click here for help with our special services.
Ring for Business
Learn how to get the most out of Ring products and services for your business.
Neighbors App
Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone.
Shop Support
If you have questions about Ring.com store purchase policies, returns, and more, click here.
Get More Support
Whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered.
Ring Community
Have questions or a feature request? Visit Ring's first neighbor-to-neighbor community forum.
Video Tutorials
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
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Ring Help Center Holiday Guide 2022
Welcome to the Ring Help Center Holiday Guide. From order information and tracking details, to setup guides and commonly asked questions, our holiday guide has you covered. Find everything you need to get started below.Wishing all our Neighbors a safe and happy holiday season! Gift Givi...
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Amazon Sidewalk Information
Learn all about Amazon Sidewalk and how you can help your community by owning a Sidewalk compatible device. What is Amazon Sidewalk? Amazon Sidewalk is a US-only shared network that helps devices stay connected. Operated by Amazon at no charge to customers, Sidewalk can: Help simplify new devi...
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Keeping Your Ring Account Secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure. Important: Do not share your Ring account password with anyone. No Ring ...
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Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies
Can I cancel my order? Yes, you can follow the process outlined below to cancel an order on your own within 45 minutes of placing the order. After 45 minutes, cancelations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the ...
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What to do After the Theft of Your Ring Device
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth...